Operations Admin

Madison, OH - USA

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Mad City Windows & Baths a Renuity Company

Operations Admin

Madison WI (In-Office)

Mad City Windows & Baths a proud company of the Renuity family where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America we are on a mission to revolutionize home improvementmaking it faster easier and stress-free. We are helping homeowners create spaces they love without the hassle. With expert teams across 36 states and growing theres likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And were just getting started!

About the Role:

In this position you will:

Manage adjustments to deposits and recording in CRM
Manage retail partners OMS accounting portal reconciliation
Monitor and support check scanning practices and users
Monitor implementation of firmwide payment processing policy and process customer payments as necessary
Collaborate with branch teams to ensure smooth adoption and reduced headquarter deposit volume
Conduct regular follow-ups on outstanding collections issues
Maintain organized tracking of internal collection activities to ensure timely resolution
Collaborate with operations and finance teams to ensure proper controls of process accelerate job progress and reduce delays
Manage AP/AR reconciliation including processing change orders customer service credits and agreement cancelations
Manage insufficient fund/stop payment updates on deposits
Manage requests for payment (particularly permits) and timely process check payment
Document checks in financial system to ensure proper record of payment

Key Qualifications:

Appropriate two to four-year college degree program (preferred)
Three (3) to five (5) years in financial operations collections or administrative support
Prior experience with cash handling and deposit security protocols
Experience coordinating with branch or field teams
Ability to work with detail and good organizational skills
Must fully understand customer service and have a proven track record of exceeding corporate customer satisfaction standards
Proficient in Microsoft Word Excel and Outlook
Ability to grasp complex concepts

What We Offer:

Competitive base pay commensurate with experience and skills

Comprehensive benefits including medical dental and vision

Consistent schedules and professional growth opportunities

About Mad City Windows & Baths

At Mad City Windows & Baths a Renuity company were making home improvement faster easier and stress-free. Homeowners across the Midwest have trusted us for top-tier remodeling services and now as part of Renuity were combining our local expertise with the strength of a national brand to build the future of home improvement. With a winning mentality we continue to grow rapidly offering unparalleled career opportunities100% of our current marketing leaders started in entry-level roles. As part of our team and the broader Renuity organization youll have the opportunity to make an impact grow your career and help people create homes they love.

Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team you have a disability under the Americans with Disabilities Act or similar law and you need an accommodation during the application process or to perform these job requirements or if you need a religious accommodation please contact

If you have a question regarding your application please contact

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Mad City Windows & Baths a Renuity Company Operations AdminMadison WI (In-Office) Mad City Windows & Baths a proud company of the Renuity family where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America we ...