Who we are:
Motive empowers the people who run physical operations with tools to make their work safer more productive and more profitable. For the first time ever safety operations and finance teams can manage their drivers vehicles equipment and fleet related spend in a single system. Combined with industry leading AI the Motive platform gives you complete visibility and control and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves nearly 100000 customers from Fortune 500 enterprises to small businesses across a wide range of industries including transportation and logistics construction energy field service manufacturing agriculture food and beverage retail and the public sector.
Visit to learn more.
About the Role:
An expert at initiating controlling and delivering successful deployment projects of Motive hardware and software with our highest value this role you will create and own the onboarding project along with its metrics for success including but not limited to Customer Kick Off Go Live and CSAT. The Implementation Consultant is a highly skilled project manager and a Motive product expert who uses these skills to guide clients through complex and large onboarding projects while coordinating these efforts with the rest of the Enterprise account team to drive initial adoption as well as to continually train and onboard the customer as they increase the partnership relationship with Motive.
What Youll Do:
- Define and maintain the onboarding program for clients based on our product initiativesDefine track and achieve key performance indicators for the onboarding program.
- Owning the implementation process and project planning for assigned accounts which include: successful onboarding and training of the software to drive adoption by new clients.
- Operating as the primary point of contact during the assigned clients onboarding phase for all hardware and software implementations.
- Ensure the timely and successful completion of new client onboarding for all assigned accounts.
- Monitoring client progress and activities to ensure adoption of all parts of the organization while staying within scope and on schedule..
- Hosting virtual or in-person group training sessions for new customers.
What we are looking for:
- 4 years experience in a customer-facing role in a B2B capacity preferable in trucking logistics or fleet management.
- Strong business background including project management account management problem-solving business planning and analytical skills.
- Excellent interpersonal communication (both written and verbal) and presentation skills.
- Experience in delivering client-focused solutions based on customer needs.
- Demonstrated ability to communicate present and influence credibly and effectively across all levels of the organization including executive and C-level.
- BA/BS degree or equivalent work experience preferred.
Creating a diverse and inclusive workplace is one of Motives core values. We are an equal opportunity employer and welcome people of different backgrounds experiences abilities and perspectives.
Please review our Candidate Privacy Noticehere.
UK Candidate Privacy Notice here.
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations.It is Motives policy to require that employees be authorized to receive access to Motive products and technology.
#LI-Remote
Required Experience:
Senior IC
Who we are:Motive empowers the people who run physical operations with tools to make their work safer more productive and more profitable. For the first time ever safety operations and finance teams can manage their drivers vehicles equipment and fleet related spend in a single system. Combined with...
Who we are:
Motive empowers the people who run physical operations with tools to make their work safer more productive and more profitable. For the first time ever safety operations and finance teams can manage their drivers vehicles equipment and fleet related spend in a single system. Combined with industry leading AI the Motive platform gives you complete visibility and control and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves nearly 100000 customers from Fortune 500 enterprises to small businesses across a wide range of industries including transportation and logistics construction energy field service manufacturing agriculture food and beverage retail and the public sector.
Visit to learn more.
About the Role:
An expert at initiating controlling and delivering successful deployment projects of Motive hardware and software with our highest value this role you will create and own the onboarding project along with its metrics for success including but not limited to Customer Kick Off Go Live and CSAT. The Implementation Consultant is a highly skilled project manager and a Motive product expert who uses these skills to guide clients through complex and large onboarding projects while coordinating these efforts with the rest of the Enterprise account team to drive initial adoption as well as to continually train and onboard the customer as they increase the partnership relationship with Motive.
What Youll Do:
- Define and maintain the onboarding program for clients based on our product initiativesDefine track and achieve key performance indicators for the onboarding program.
- Owning the implementation process and project planning for assigned accounts which include: successful onboarding and training of the software to drive adoption by new clients.
- Operating as the primary point of contact during the assigned clients onboarding phase for all hardware and software implementations.
- Ensure the timely and successful completion of new client onboarding for all assigned accounts.
- Monitoring client progress and activities to ensure adoption of all parts of the organization while staying within scope and on schedule..
- Hosting virtual or in-person group training sessions for new customers.
What we are looking for:
- 4 years experience in a customer-facing role in a B2B capacity preferable in trucking logistics or fleet management.
- Strong business background including project management account management problem-solving business planning and analytical skills.
- Excellent interpersonal communication (both written and verbal) and presentation skills.
- Experience in delivering client-focused solutions based on customer needs.
- Demonstrated ability to communicate present and influence credibly and effectively across all levels of the organization including executive and C-level.
- BA/BS degree or equivalent work experience preferred.
Creating a diverse and inclusive workplace is one of Motives core values. We are an equal opportunity employer and welcome people of different backgrounds experiences abilities and perspectives.
Please review our Candidate Privacy Noticehere.
UK Candidate Privacy Notice here.
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations.It is Motives policy to require that employees be authorized to receive access to Motive products and technology.
#LI-Remote
Required Experience:
Senior IC
View more
View less