Monitoring Operator with French
Share
Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
We are looking for Monitoring Operator with French to join Sopra Steria Polska for a team that cooperates with one of our French clients. We do not require experience! Thanks to working with procedures and under the guidance of an experienced trainer we will help you find your way in the IT world. Training time is individually adapted to your needs.
Responsibilities:
- Receiving and resolving requests (via phone email or notifications so-called alerts) related to computer and application issues based on provided instructions
- Communicating with users in French and English
- Escalating more complex issues to the second line of support
- Collaborating with other technical teams
- Performing daily scheduled activities (sending reports sorting and verifying emails etc.)
Qualifications :
Must have requirements:
- Knowledge of French and English at least at B2 level
- Willingness to develop IT skills
- Ability to learn quickly
- Well-motivated team player with communication skills
- Working according to the procedures
- Working hours: Shift hours (24/7 work system)
Additional Information :
What we offer:
BENEFITS (UoP): Luxmed Medicover Sport Worksmile educational platforms languages learning platform referral bonus copyrights life insurance workation
DEVELOPMENT OPPORTUNITIES: certifications (paid by the company) conferences Tech Lunches possibility to join our Communities (Project Management Architecture Security Process Management Leadership AI and Cloud)
The recruitment process for this position consists of two stages:
a short phone call with a recruiter (30 min max)
one-hour long interview on Teams (with both general and technical questions)
Salary range:
Information about the salary range for this position will be provided during the first stage of the recruitment process.
At our organization we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Acting
- Anti Money Laundering
- Electrical Designing
- Marketing & Promotions
- Dsp
- Immigration
About Company
Sopra Steria, a major Tech player in Europe with 52,000* employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to- ... View more
