General Manager Major's Grill
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Majors Grill the signature restaurant of Cambridge House in Mayfair is a glamorous ode to ritzy mid-century dining drawing inspiration from the classic London grill. Majors Grill blends timeless elegance with dramatic flair. The menu will be a love letter to classic cuisine showcasing the finest cuts of meat and seafood and local produce. An original concept Majors Grill is set to redefine London dining.
The General Manager will lead Majors Grill from opening onwards shaping its identity guiding a talented team and ensuring every guest experience is exceptional. Taking ownership of all restaurant operations you will drive excellence across service team leadership and commercial performance working closely with the culinary and leadership teams to create a seamless elevated guest journey. Your leadership will maintain the highest standards of presentation and hospitality inspire team members to perform at their best and establish Majors Grill as a Mayfair destination renowned for extraordinary dining meticulous attention to detail and genuine hospitality.
Key Responsibilities:
Set and maintain the highest standards of service presentation and genuine hospitality.
Implement operational procedures service rituals and best practices ahead of opening and maintain them post-launch.
Inspire guide and develop team members at all levels building a motivated confident and professional front-of-house team.
Monitor key performance metrics analyse trends and implement strategies to continuously improve service quality team engagement and financial results.
Manage financial P&L responsibility budgeting forecasting cost control (food labour supplies) and revenue optimisation across outlets.
Support marketing events and PR initiatives to position Majors Grill as a leading destination within London and beyond.
Collaborate with Sales & Marketing Events and Operations to ensure seamless integration of F&B in guest offering special events brand positioning and overall hotel guest journey.
Oversee recruitment training and ongoing development ensuring every team member is equipped to deliver outstanding service.
Collaborate closely with the culinary team to ensure coordination between the kitchen and front-of-house enhancing the overall guest experience.
Drive commercial performance by managing budgets monitoring costs optimising resources and maximising revenue without compromising service standards.
Maintain strong relationships with guests responding proactively to feedback and creating memorable experiences that encourage loyalty and repeat visits.
Ensure compliance with licensing H&S hygiene standards and legal regulations in all outlets.
Represent Majors Grill with professionalism and charisma cultivating the restaurants reputation through visible hands-on leadership.
Lead all day-to-day restaurant operations ensuring seamless service and a consistently exceptional guest experience.
Set service standards and SOPs to ensure consistent excellence in guest experience.
Monitor guest feedback and market trends to ensure Cambridge House remains distinctive and consistently ahead of expectations.
Qualifications :
Experienced General Manager or senior restaurant leader in high-end hospitality preferably in London.
Strong commercial acumen: expertise in P&L management forecasting revenue growth.
Proficiency with relevant systems: reservation and table-management software POS systems staff scheduling tools budgeting tools.
Experience in delivering exceptional consistent experiences.
Clear and polished communication skills capable of being both a hands-on leader and a public face for Cambridge Houses F&B offer.
Excellent leadership ability: confident in guiding and unifying diverse teams across outlets under a coherent standard. Inspires supports and develops team members creating a positive motivated and collaborative culture.
Calm organised and solutions-driven with the confidence to lead a busy high-profile opening.
Passionate about fine dining and hospitality with the vision and energy to set Majors Grill apart.
Additional Information :
Auberge Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine innovative wellbeing and gracious yet unobtrusive service. With 30 one-of-a-kind hotels resorts and residences Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations.
Connect with Auberge Collection on Instagram TikTok Facebook and LinkedIn @Auberge and #AlwaysAuberge
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Hospitality Experience
- Interviewing
- Management Experience
- Profit & Loss
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Restaurant Management
- Retail Management
- Recruiting
About Company
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