• Assess and resolve motor claims with precision and care
• Drive customer trust through high-quality repair outcomes
• QLD Permanent full-time role flexible location

About the role

Were looking for a trade-qualified Motor Assessor with hands-on experience in panel beating spray painting or mechanical repairs (Cert III or equivalent). Youll use your technical knowledge and strong customer skills to assess vehicle damage prepare accurate repair quotes and negotiate settlements.

What youll do

• Negotiate with repairers to achieve the best repair method cost and quality outcomes
• Assess vehicles on-road and via desktop using Suncorps assessing frameworks
• Manage escalations and disputes ensuring timely and fair resolutions
• Conduct reinspection audits and quality checks to maintain repair standards
• Support customers through repair write-off and settlement processes

What youll bring

• Trade qualification (Cert III) in panel beating spray painting or mechanics or equivalent experience as a Motor Assessor
• A minimum of 3 years post-trade qualification experience
• Proven experience in quote writing and assessing/estimating skills
• Knowledge of repair methods insurance codes and compliance
• Current unrestricted Australian drivers licence

What we can offer you

• Hybrid work opportunity after completion of training
• Competitive benefits including 5 days flexi leave each year
• Industry leading 20 weeks paid parental leave and 4 weeks secondary carers leave
• Generous discounts on insurance products
• Paid study support career breaks on-the-job learning and a $1000 referral bonus
• Exclusive offers on more than 400 of retailers including Myer David Jones Coles and Woolworths

About Suncorp Group

Were proud to be a part of the Suncorp Group family alongside some of Australias most trusted and diverse names in insurance. Together we share a drive to make the complex simple and bring our customers peace of mind when it matters most while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether youre guiding people through lifes biggest moments or providing them with support in times they need it most youll be driven forward by our shared customer obsession and supported at every step of the journey.

At Suncorp we believe we are our best when our workforce is as diverse talented and passionate as the communities in which we live and operate and where our people feel included valued and connected. We are passionate about inspiring our people by creating a diverse accessible and inclusive culture offering flexible work career development and internal mobility and building connected relationships amongst our team members and with our customers.

Advertised: 09 Dec 2025 AUS Eastern Daylight Time
Applications close: 07 Jan 2026 AUS Eastern Daylight Time