Dutch Help Desk Specialist Thessanoliki
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Job Location:
Thessaloníki - Greece
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
This is a full-time position supporting a global travel platform that partners with multiple online travel agencies to provide customers with diverse holiday options and booking solutions.
Role Description:
- Assisting clients with travel reservations booking modifications and general destination information.
- Ensure each customer receives professional empathetic and solution-oriented support while promoting additional travel services such as insurance and upgrades.
- Enhancing customer satisfaction and optimizing the travel experience for clients across different partner platforms.
Requirements:
- Fluency in Dutch (C1/native) and good command of English
- Previous experience in customer service support hospitality or tourism is an advantage
- Strong communication and problem-solving skills
- Ability to manage calls chat and back-office tasks
- Already based in Greece (mandatory for remote roles)
- Motivated adaptable and customer-focused
- First 90 days will be On-site for training and nesting
What We Offer
- Fully remote position (within Greece)
- Competitive salary package
- Performance-based bonuses
- Private health insurance and other benefits (depending on project)
- International work environment
- Full training and continuous coaching
- Supportive and multicultural team
- Flexible schedules
Start date from January 2026 (or later depending on availability)*
Other similar projects may be presented depending on your profile*
Interested or know someone who might be
Send your CV in English to .
Key Skills
- user account
- Active Directory
- Customer Service
- Information Technology
- desk support
- End user
- Project Management
- Phone Calls
- service levels agreement
- Desk Staff
- Ltil
- Procedures
- Setup
- hardware
- Technical Support
