Scholastic Champ Customer Service Rep
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Job Location:
Owatonna, MN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
JOB TITLE:
Scholastic Championship Representative
JOB TYPE:
FT - Remote
ABOUT YOU:
This position involves coordinating and collaborating on scholastic championship jewelry orders. It requires working with various departments including Sports Marketing Sales Representatives the Jostens Art Department the Eagan Tool & Die Center Manufacturing plants Accounting and Marketing Services. The goal is to ensure the accurate and timely shipment of quality Jostens products to meet presentation deadlines.
Responsibilities include assisting sales representatives with design specifications providing suggestions processing artwork managing tooling and setting up product offerings. The role also involves obtaining licensing approvals placing stone orders handling pricing and commissions and preparing orders for processing. Additionally the position requires coordinating schedules with Art Tooling and Manufacturing facilities as well as following up on pending orders..
Responsibilities include assisting sales representatives with design specifications providing suggestions processing artwork managing tooling and setting up product offerings. The role also involves obtaining licensing approvals placing stone orders handling pricing and commissions and preparing orders for processing. Additionally the position requires coordinating schedules with Art Tooling and Manufacturing facilities as well as following up on pending orders..
YOU HAVE:
Required:
High school diploma or equivalent.
2 years previous customer service experience.
Ability to work independently in an organized manner as well as being a team player.
Working knowledge of College products & processes.
Working knowledge of Microsoft Suite Applications.
Strong oral and written communication skills in working with internal & external customers at all levels.
Ability to make decisions and exercise judgement.
Ability to resolve complex issues independently.
Oracle knowledge preferred.
2 years previous customer service experience.
Ability to work independently in an organized manner as well as being a team player.
Working knowledge of College products & processes.
Working knowledge of Microsoft Suite Applications.
Strong oral and written communication skills in working with internal & external customers at all levels.
Ability to make decisions and exercise judgement.
Ability to resolve complex issues independently.
Oracle knowledge preferred.
Preferred:
Prior experience at Jostens or 1 year of rep service experience in lieu of.
Prior experience at Jostens or 1 year of rep service experience in lieu of.
YOU WILL:
- Communicate with Sports Marketing Sales Representatives and Athletic Departments/Coaches to develop and implement products
- Coordinate the delivery of championship rings to customers with the plants and sales representatives.
- Manage and resolve accounting and warranty-related issues ensuring accurate financial reporting and compliance with warranty obligations.
- Order artwork tooling and stones including obtaining licensing approvals. Product offering set up and preparing order for processing.
LOVE WHERE YOU WORK:
- We care about your health.We offer competitive healthcare (health dental vision coverage) in addition to voluntary benefits including home and car insurance pet insurance flexible spending account amongst many more.
- We invest in your future.Our 401K plan has immediate vesting so you can start saving for retirement right away.
- We want you to unplug when needed.We believe in taking your time off without guilt and offer accrued paid time off and company paid holidays.
APPLICATION DEADLINE:
- December 19 2025
ABOUT US:
Jostens leads the student commemoration market and has been serving local communities for over 125 years. We work with thousands of K-12 schools colleges and universities each year and have the honor of partnering with beloved sports teams and esteemed organizations across the country. Our iconic products like yearbooks letter jackets class jewelry and championship rings keep meaningful traditions alive and inspire millions of people to celebrate their unique stories milestone moments and biggest accomplishments every year. We have 13 first-class facilities across the globe from North America to the Caribbean. Watch a short video about ushere.
AMERICANS WITH DISABILITIES ACT (ADA):
Jostens is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process or to perform the essential functions of the position please reach out to our HR team ator .
Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Explore Jostens personalized college and high school class rings, customizable yearbooks, championship rings, graduation products, and more to celebrate big moments this year.
