Mortgage Recording Specialist
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Job Location:
Columbus, NE - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About Upstart
At Upstart were united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day we bring creativity experimentation and advanced AI to reshape access to credit helping millions move forward financially with clarity and confidence.
As the leading AI lending marketplace we partner with banks and credit unions to expand access to affordable credit through technology thats both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1800 signals powering smarter fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea every voice and every contribution moves us closer to a world where credit never stands between people and their financial progress.
Were proudly digital-first giving most Upstarters the flexibility to do their best work from wherever they thrive alongside teammates across 80 cities in the US and Canada. Digital-first doesnt mean distant. Were intentional about in-person connection through team onsites planning sessions and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus Austin the Bay Area or New York City (opening Summer 2026) youll have the support to work in the way that works best for you.
If youre energized by tackling meaningful problems excited to innovate with purpose and motivated by work that truly matters wed love to hear from you.
The Team:
As part of Upstarts Home Lending Operations the Post Closing team ensures a seamless and compliant experience for our home equity line of credit borrowers after closing. We focus on executing high-quality time-sensitive operational processes that directly impact the accuracy and integrity of loan documentation and servicing workflows. As a Mortgage Recording Specialist youll be part of a collaborative team that works closely with internal stakeholders and external partners to uphold loan servicing standards and drive operational excellence.
As the Mortgage Recording Specialist at Upstart you will manage the accurate and timely recording of HELOC loan documents a critical step in ensuring compliant and efficient loan servicing. This role prepares reviews and submits RON and mail-in packages for county recording verifies post-recording data and updates internal systems with precision. By maintaining high standards of documentation quality and proactively resolving issues the Mortgage Recording Specialist helps safeguard the integrity of our servicing operations.
How youll make an impact
- Ensure complete and accurate review of signed HELOC documentation packages prior to recording.
- Confirm all elements of mail-in packages (mortgage/deed physical check return materials FedEx labels) are properly assembled and addressed.
- Prepare electronic and mail-in recording documents for submission validating county-specific requirements riders and appropriate payment methods
- Monitor Simplifile to ensure recording statuses transition to final confirmed state by county.
- Validate post-recording documentation including recording stamps dates book/page/instrument numbers and update internal systems accordingly.
- Upload recorded instruments to Vesta and ensure all notes and metadata are accurately reflected across systems
- Serve as a point of quality control to guarantee documentation compliance and operational accuracy during the post-closing process
- Remediate and cure any rejected recording documents from counties as needed.
Minimum Qualifications
- Experience in home lending loan processing or mortgage servicing
- Understanding of end-to-end HELOC loan origination processes
- Excellent analytical organizational and communication skills
- High attention to detail and comfort working with data in operational environments
- High School Diploma or GED
- Ability to work standard hours (9 AM 5:30 PM EST)
- Proficiency with loan origination systems and general productivity software.
- Reside within 60 miles of Columbus OH and be able to work from the office at least two days per week.
Preferred Qualifications
- Previous post closing / recording or servicing mortgage experience.
- Ability to work effectively with limited direct guidance on routine activities
- Strong organizational and time management skills with the ability to prioritize tasks effectively
- Comfortable operating in a fast-paced ambiguity-prone environment
- Demonstrated ability to take ownership of issues and drive resolution with patience and efficiency
Position location This role is available in the following locations: Columbus Ohio
Time zone requirements The team operates on the East coast time zones.
In-Office requirements. You will be required to work from the Columbus Ohio office 2 days per week (must be within a 60 mile radius). Depending on business needs agents may be asked to work from the office more often.
Travel requirements As a digital first company the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.
This is a Non-Exempt position. Employees in this position are paid an hourly pay rate on a bi-weekly basis and are eligible to receive overtime pay for any hours worked over 40 in a work week or over 8 in a work day if required by state law.
What youll love
At Upstart our benefits are designed to support your health financial well-being family and personal growth. Heres what you can expect:
- Competitive compensation including base pay bonus opportunities and annual equity grants that vest quarterly
- Generous 401(k) plan with Upstart matching $2 for every $1 contributed up to $15000 per year
- Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees
- Affordable medical dental and vision coverage with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose
- Health Savings Account contributions from Upstart for eligible plans
- Income protection benefits including company-paid Basic Life AD&D and Short- and Long-Term Disability coverage with options to purchase supplemental coverage
- Paid time off sick and safe time and company holidays
- Paid family and parental leave to support caregiving and major life moments
- Family-centered benefits through Carrot and Cleo supporting fertility parenthood and caregiving
- Employee Assistance Program (EAP) offering mental health support and life-centered resources
- Financial wellness resources including access to financial planning tools and a financial concierge service
- Annual wellness allowance to support your physical and emotional well-being and personal development based on what matters most to you
- Annual productivity allowance to invest in relevant tools and resources you need to do your best work no matter where you work from
- Connection and community through team events and onsites all-company updates and employee resource groups (ERGs)
- Onsite perks including catered lunches and fully stocked micro-kitchens when working from one of our four offices located in the Bay Area Austin Columbus and New York City (opening Summer 2026!).
Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all we are committed to inclusive and fair hiring practices.
If you require reasonable accommodation in completing an application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please email
IC
Key Skills
- Loan Origination
- Sales Experience
- Microsoft Office
- Financial Services
- Customer Service
- Organizational skills
- Communication skills
- Military Experience
- Fair Housing Regulations
- Inside Sales
- Outside Sales
- Word Processing
About Company
Through Upstart, apply online for a fast personal loan, auto refinancing, or debt consolidation. Try our quick rate check today with no impact to your credit!
