Senior Endpoint Engineer

Cleveland, TN - USA

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

The Senior Endpoint Engineer role is responsible for designing deploying managing troubleshooting and maintaining endpoint device configurations and endpoint management systems. The role involves analyzing complex technical challenges and developing appropriate solutions to maintain the overall integrity of the endpoint ecosystem. This includes devices such as desktops laptops tablets and mobile devices critical to the companys global workforce. They collaborate with other IT professionals such as Service Support Teams Network Engineers and Cybersecurity Teams to ensure endpoint devices and management systems are integrated seamlessly and securely within the broader IT infrastructure. The Senior Endpoint Engineer uses their extensive expertise in endpoint management platforms and supporting technologies to optimize device performance ensure compliance and enhance the end-user experience

Responsibilities

Maintain endpoint hardware software and endpoint management systems in alignment with business needs and organizational standards defined

Monitor endpoint performance and troubleshoot issues as they arise to continuously improve end-user experience and device reliability

Manage and configure endpoint management platforms to support processes as per organizational needs

Identify prioritize implement and maintain automated and orchestrated fulfillment mechanisms to optimize delivery of key endpoint services

Coordinate with Service Support Teams Network Engineers and Cybersecurity Teams to plan and execute endpoint changes ensuring effective implementation while maintaining security and operational continuity

Collaborate with Cybersecurity Teams to identify and mitigate endpoint security threats to comply with a strict security compliance

Work with Cybersecurity Teams to develop and implement endpoint security and resiliency policies standards and procedures to protect endpoint devices and ensure compliance with regulations

Produce high-level design documentation where required

Conduct technical research and analysis to address user requests for new or modified endpoint solutions or problem resolution.

Manage vendor relationships to ensure effective procurement deployment and support of endpoint devices tools and management platforms

This position is not eligible for sponsorship for work authorization now or in the future including conversion to H1-B visa. Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value and such access may be supervised or unsupervised. TheCompany therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Companys staff employees and business relationships.

Must be eighteen years or older

Qualifications

Education

Required

Bachelors Degree in Computer Science or a related lieu of a degree at least 7 years of experience in the role of Desktop Engineer Endpoint Engineer or related position

Preferred

Certifications such as Microsoft 365 Certified: Endpoint Administrator Associate

Skills and Experience

4-6 years of experience in desktop or endpoint engineering
Experience managing and maintaining endpoint management platforms
Experience in endpoint benchmarking monitoring telemetry and log management
Experience in endpoint scripting and automation
Experience with policy management tools and technologies practices
- Technical Skills
  - Operating Systems (eg. Windows MacOS iOS Android etc.)
  - Endpoint Management Platforms (eg. Microsoft Intune SCCM etc.)
  - Endpoint Monitoring (eg. Microsoft Endpoint Analytics CrowdStrike Splunk etc.)
  - Endpoint Scripting (eg. Powershell Python Bash VB Script etc.)
  - Software Packaging
  - Policy Management (eg. Intune Active Directory Group Policy Management Console etc)
Preferred
- 5 years of hands-on experience with Intune and SCCM
- 5 years of experience with endpoint scripting automation monitoring and performance benchmarking
- 5 years of hands-on experience with policy management and software packaging

Required Experience:

Senior IC

DescriptionThe Senior Endpoint Engineer role is responsible for designing deploying managing troubleshooting and maintaining endpoint device configurations and endpoint management systems. The role involves analyzing complex technical challenges and developing appropriate solutions to maintain the o...