Sr Manager Software Engineering

West Chester, OH - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Working at QVC Group means joining a live social shopping company with incredible teams ambitious projects and amazing careers. QVC Group Inc. is a Fortune 500 company with six leading retail brands - QVC HSN Ballard Designs Frontgate Garnet Hill and Grandin Road.

Your Opportunity Your Team

As the Senior Manager of Software Engineering Digital/Marketing Platforms you will plan manage and allocate IT resources and coordinate interactions with clients. You will will work within development and operations of the QVC global Digital Purchase/Service/Customer and Marketing IT Platforms. You will lead delivery teams through the design development testing and implementation of application development solutions in context of Purchase (Cart/Checkout) Service (MyAccount) Customer (Authentication) and Marketing email/SMS/push marketing Meta/Shopify/Youtube Integration Search Engine Optimization Community/Campaign Management Data Feeds Enhanced Customer Recognition and Deep Linking.

Where Youll Work

This role is hybrid and will require you to be onsite at West Chester PA several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: DE NJ PA. Relocation assistance not available for this role.

What Youll Do

Oversee the technical architecture and platform operations for a global large-scale distributed and high-availability digital commerce and marketing platform
Provide deep technical expertise across critical business domains including Customer Order through Checkout and Digital Marketing ensuring seamless integration of internal and third-party systems
Lead the design Agile development testing and production operations processes ensuring continuous delivery across the entire platform lifecycle
Address and mitigate technical and operational risks ensuring resolution of compliance issues and security vulnerabilities

Collaborate with external Service Providers on both development/build and operational/run standpoints to achieve strategic programs and maintain operational stability
Improve engineering processes to reduce friction and build efficiencies across the development and operations workflow
Manage dependencies critical escalations and maintain visibility of project status and technical debt for executive leadership
Support product and portfolio management through prioritization forecasting and budgeting processes

Partner with Business Product and Engineering teams to align technology strategy with our goals and encourage best practices for solution delivery
Champion the use of latest technologies including AI within the Digital and Marketing space promoting a product mindset to deliver capabilities on budget

Build and mentor engineering teams coaching staff to perform at peak efficiency and highest potential
Maintain high-quality delivery standards and manage individual performance to ensure growth and achievement of organizational goals

What Youll Bring

Bachelors degree in Computer Science Information Systems or other related field or certificate from an accredited association preferred or equivalent training and experience
Minimum 15 years Management experience in Digital/Marketing eCommerce supporting systems and applications in a global multi-market environment
Experience managing 3rd party vendors
Hands-on Agile / DevOps experience
Passion for innovation customer-centricity and continuous learning and improvement
Experience with AEM (Adobe Experience Manager) ForgeRock (Customer Identity and Access Management) Java Spring Framework JSP Microservices/SOA Azure Cloud native functions API Management (APIM) Load balancers (Azure/NGINX) Akamai CDN HTML Adobe Analytics Monitoring Alerting and Logging tools (Dynatrace Kibana Elastic) Messaging platforms (Azure Service Bus Kafka MQ) and SQL/NOSQL

#LI-Hybrid

Our Total Rewards package includes benefits youll love such as competitive compensation paid time off an employee assistance program parental leave paid volunteer hours and amazing company discounts! In our US market you can also expect health care benefits starting on day 1 401(k) and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal state and local laws and regulations. As an equal opportunity employer QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout please contact us at for assistance.

If provided salary ranges are a general guideline only and actual salaries will vary and are based on factors such as a candidates qualifications skills experience and geographic location as well as business and market conditions.

Required Experience:

Manager