IT Asset Management Executive (L1) & (L2)
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Job Location:
Navi Mumbai - India
Yearly Salary:
₹ 400000 - 1000000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
IT Asset Management Specialist (L1/L2)Department
End User Services / IT Asset Management (HAM)
Experience2 - 5 Years (L1 foundational tasks; L2 advanced execution)EducationDiploma / Any Graduate / Computer Science or related field
Role Overview
The IT Asset Management Specialist is responsible for the end-to-end execution control and compliance of all end-user IT assets within the organization. This role encompasses both on-ground operational tasks (L1)such as allocation collection and stock reconciliationand advanced deployment and strategic control (L2)such as OS deployment product evaluation and audit readiness.
Key Responsibilities
1. Asset Lifecycle Management & Deployment (L1 & L2)
- Manage the allocation and collection of IT assets (laptops desktops accessories) for new joiners replacement cases and IMAC (Installs Moves Adds Changes) requests.
- Execute asset staging and re-staging including OS deployment/upgradation (Windows/Mac) imaging coordination and testing for readiness. (L2)
- Perform Physical Asset Verification (PAV) inactive and dual asset checks ensuring warehouse stock accuracy against physical and system inventory. (L1/L2)
- Support product evaluation and NPI (New Product Introduction) cycles including benchmarking new hardware models. (L2)
2. Documentation Reporting & Compliance
- Maintain accurate zero-deviation records of all asset transactions in the ASSET tool.
- Generate daily and weekly MIS reports utilizing excellent MS Excel skills for documentation and analysis.
- Prepare audit reports and compliance documentation to ensure internal and external audit readiness.
- Assist in E-waste segregation HDD degaussing and related compliance activities. (L1)
3. Coordination & Escalation
- Coordinate with users logistics teams vendors and business HR for new joiner projection planning and timely asset fulfilment.
- Provide escalated support to L1 teams for complex IMAC PAV and asset tracking issues. (L2)
- Identify operational gaps troubleshoot asset tracking issues and recommend process improvements in the asset lifecycle flow. (L2)
Required Skills & Experience
- Experience: 25 years of experience in IT Asset Management Desktop Support or IT Operations.
- Technical Proficiency: Strong knowledge of OS Deployment (Windows/Mac) imaging tools and asset staging processes.
- Asset/Inventory Knowledge: Good understanding of IT hardware (laptops/desktops) and warehouse inventory management principles.
- Analytical Skills: Excellent MS Excel reporting documentation and analytical skills.
- Competencies: Strong coordination communication skills and the ability to manage multiple tasks and handle escalations.
Required Experience:
Manager
About Company
We are the force behind the meteoric rise of Indias leading telecom operator Jio with 400 Million+ customers. In Addition to this we have also powered an exhaustive list of digital apps & services that have delivered functionality, usability, engagement, scale and loyalty. We provide ... View more
