Facilities Audio Visual (AV) Technician
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Job Location:
Raleigh, WV - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Facilities Audio Visual Technician
Location: Raleigh NC
Employment Type: Full-Time/On-Site
Pay: $25-28 per hour
Join a team where your technical expertise customer service excellence and passion for creating flawless meeting experiences truly matter. We are seeking a Facilities Audio Visual (AV) Technician who will play a key role in supporting and maintaining our AV conference environments. This is a highly visible position that ensures our internal teams clients and executive leadership can meet collaborate and communicate seamlessly.
About the Role
As a Facilities AV Technician you will be the on-site expert for all conference room audiovisual systems. You will deliver white-glove support for high-profile meetings proactively maintain equipment and troubleshoot issues to keep our AV operations running at the highest standard. Your work will directly impact the success of daily business activities across the organization.
Key Responsibilities
Provide high-level white-glove AV support for internal customer and executive meetings
Anticipate AV issues and proactively present solutions to clients
Demonstrate strong working knowledge of video conferencing services with emphasis on Webex Board
Offer technical expertise for deployment and operation of Crestron Flex and Polycom VTC systems
Partner closely with Events and Facility Management teams to ensure meeting rooms are fully prepared including cleanliness temperature technology function and readiness
Review meeting and event setup specifications and ensure proper room configuration
Coordinate with clients to confirm exact requirements for configurable spaces including layouts technology needs and environmental setup
Maintain availability of client consumables such as markers erasers and tissues
Uphold established standards for conference room signage equipment placement and seating
Perform electronics troubleshooting to quickly identify and isolate issues
Respond promptly to client requests and service needs
Support maintain and troubleshoot audio-video systems media control systems and associated wiring
Coordinate with IT by submitting and tracking AV-related support tickets
Conduct routine and proactive testing of systems before use
Perform alignment and calibration of audio and video devices
Communicate and escalate maintenance or repair needs for AV equipment
Execute regular preventive maintenance software/firmware updates and system repairs
Assist with commissioning and light programming tasks
Perform additional duties as assigned
Required Qualifications
2 years of experience in a client- or customer servicefocused environment ideally in a corporate conference center
2 years of experience using Microsoft Office in a professional setting
Familiarity with integrated AV systems
Ability to quickly learn new software
Comfortable working in a fast-paced environment with shifting priorities
Professional appearance and demeanor at all times
Experience in a hotel corporate conference center or large enterprise AV environment
Preferred Qualifications
Bachelors degree with 2 years of relevant experience or a high school diploma with 3 years of related experience
Strong ability to perform under pressure and manage time effectively
Experience with EMS or a web-based conference room scheduling platform
CTS Certification
Crestron AMX or Extron certifications
Experience with DSP programming (BIAMP QSC)
If you are passionate about delivering exceptional AV experiences and thrive in an environment where no two days are the same we want to hear from you.
Lets create exceptional meeting and collaboration experiences together.
Key Skills
- E & I
- Low Voltage
- Customer Service
- Hospitality Experience
- Computer Networking
- Computer Skills
- Cabling
- Customer Support
- Schematics
- Human Resources
- Power Tools
- Troubleshooting
