An Account Administrator manages customer accounts, ensures accurate recordkeeping, supports financial operations, and maintains smooth communication between clients and internal teams. The role involves handling invoices, maintaining account data, resolving client queries, and ensuring operational efficiency.
Key Responsibilities
Maintain and update customer account information in company systems.
Prepare and process invoices, purchase orders, and payment records.
Assist clients with account-related queries and provide timely resolutions.
Monitor account activity to ensure accuracy and compliance.
Coordinate with finance, sales, and operations teams to support account needs.
Track outstanding payments and assist with follow-ups on overdue accounts.
Prepare financial or operational reports for management.
Ensure proper documentation and maintain organized account files.
Support onboarding of new clients and ensure smooth account setup.
Maintain confidentiality and follow company policies and procedures.
Required Skills
Strong knowledge of MS Office (especially Excel).
Good understanding of basic accounting principles.
Excellent communication and interpersonal skills.
Strong organizational and time-management abilities.
Ability to resolve issues professionally and efficiently.
Attention to detail with high accuracy in data entry.
Preferred Skills
Experience with accounting or ERP software (SAP, Tally, QuickBooks, Oracle, etc.).
Knowledge of invoicing, billing, or accounts receivable processes.
Experience working in admin, finance, or customer support roles.
Higher Education
Above 200 employees
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