Technical Support Analyst Lead (786810) Raleigh, NC

Raleigh, WV - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Knowledge and Abilities:

Excellent problem-solving and communication skills.

Demonstrated problem-solving skills and a proactive approach to learning and issue resolution.

Ability to work independently in a remote environment while collaborating effectively with team members.

Experience with Dynamics 365 and related Power Platform services and products

Required Skills:

7 Years - Experience providing technical support or customer service in a software or web-based environment

7 Years - Familiarity with CRM systems especially Microsoft Dynamics is highly desirable.

7 Years - Experience with web content management systems (e.g. Sitefinity WordPress Drupal).

7 Years - Strong written and verbal communication skills with the ability to explain technical concepts to non-technical users.

Desired Skills:

Experience with Dynamics 365 and related Power Platform services and products

Knowledge and Abilities: Excellent problem-solving and communication skills. Demonstrated problem-solving skills and a proactive approach to learning and issue resolution. Ability to work independently in a remote environment while collaborating effectively with team members. Experience ...