Solution Support Engineer

Milpitas, CA - USA

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

C programming
JTAG debugging experience
Wired and wireless communication protocol knowledge
70% SW and 30% HW debugging expected
Firmware knowledge with drivers and bring up experience.

Key Responsibilities:

Provide technical support for embedded solutions to customers and internal teams.

Assist field engineers and sales teams with pre-sales and post-sales technical queries.

Diagnosing and resolving issues related to Power Connectivity and Microcontrollers based solutions.

Conduct on-site visits for support requests and troubleshooting.

Collaborate with cross-functional teams to ensure timely resolution of customer issues.

Document solutions and share best practices for recurring technical challenges.

Required Skills & Qualifications:

Strong knowledge of Power systems (power management power supply design)

Connectivity protocols (wired and wireless communication standards)

Microcontrollers (architecture programming debugging)

Ability to analyze and solve complex technical problems quickly.

Excellent communication skills for customer interaction.

Passion for problem-solving and supporting technical teams.

Willingness to travel for on-site support as needed.

Qualification:

Bachelors in electronics

Pi-square technologies is a Michigan (USA) Headquartered Automotive Embedded Engineering Services company Synergy Partner for major OEMs and Tier 1s and their implementation partners in Automotive Embedded Product Development Projects Requirements Analysis Software Design Software Implementation Efficient Build Release Process and turnkey software V & V Services. We have more than 20 years of industry expertise with specialization in the latest cutting-edge automotive technologies such as Infotainment connected vehicles Cyber security OTA and Advanced Safety/ Body electronics.

C programming JTAG debugging experience Wired and wireless communication protocol knowledge 70% SW and 30% HW debugging expected Firmware knowledge with drivers and bring up experience. Key Responsibilities: Provide technical support for embedded solutions to customers and internal teams. ...