Desktop Support Engineer

Stamford, CT - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Title Shared Services Engineer II /Desktop Engineer - On-site

City & State: Stamford Connecticut

Duration: 6 Months

Fixed Pay Rate: $ 45.68 an hr

Shared Services Engineer II On-site support with dedicated engineers during core hours for Enhanced Desktop Support Users. Services delivered at: 600 Washington Blvd. Stamford CT (Primary Site) 35 Nutmeg Drive Trumbull CT (Disaster Recovery Site) Walk-up phone and email support with no appointment needed. Full incident resolution related to Local Services. Replacement/swap of faulty equipment and peripherals using NatWest-owned stock. General IT guidance and support for user devices. Management of local consigned hardware stock for break-fix and service requests. Logging of Incidents or Service Requests on behalf of users when required. Completion of Service Requests that can be resolved directly on-site. Implementing small service improvements based on recurring user feedback. Providing both ticket-based and in-person (shoulder-tap) support for Desktop and Voice-related issues.

Reason for Request:

Requirements:

This is a Desktop Engineer role for the Stamford location - Onsite

Top 3 skills:

Intune/MECM expertise for application deployment and device management.

Strong application troubleshooting skills across Windows 10/11.

Experience supporting enterprise apps (e.g. Trading floor Bloomberg add-ins trading tools).

Title Shared Services Engineer II /Desktop Engineer - On-site City & State: Stamford Connecticut Duration: 6 Months Fixed Pay Rate: $ 45.68 an hr Shared Services Engineer II On-site support with dedicated engineers during core hours for Enhanced Desktop Support Users. Services delivered at: 60...