Solution Engineer
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Job Location:
San Francisco, CA - USA
Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
About the Company
Our client is a global leader in liquidity and institutional trading technology for the crypto and FX industries. For over a decade they have been delivering advanced B2B solutions that power brokers exchanges hedge funds and asset managers worldwide helping them scale faster while keeping infrastructure lean and resilient.
Responsibilities
Pre-Sales & Demo
Deliver high-quality product demos to prospects and clients.
Support Commercial Managers and Technical Account Managers with technical answers solution design and integration guidance during the sales cycle.
Translate business requirements into technical recommendations for clients.
Integrations & Go-Live
Lead the full technical onboarding process for their clients.
Review and validate integration designs API flows and implementation approaches.
Work directly with client developers to ensure smooth correct and efficient integration.
Own the go-live process from first call to successful production launch.
Ensure clients follow best practices when integrating with CRMs back-office systems wallets and payment flows.
Technical Expertise
Become an expert in their API documentation architecture and workflows.
Translate complex technical concepts into clear actionable guidance for non-technical clients.
Investigate troubleshoot and resolve integration-related issues.
Collaborate with internal product & engineering teams to escalate or resolve technical blockers.
Client Support & Success
Act as the primary technical point of contact for clients during onboarding and integration.
Support Technical Account Managers with technical clarifications and operational questions.
Advise customers on best practices for crypto payment infrastructure security and integrations.
Ensure that every client receives a professional structured and reliable technical experience.
Vendor & Partner Coordination
Liaise with external vendors and partners when required to assist clients with infrastructure or integration tasks.
Facilitate smooth cooperation between clients and third parties ensuring timelines and deliverables are met.
Obligatory
Mandatory Experience
Proven experience as a Solution Engineer Integration Engineer or Technical Consultant in a SaaS or fintech environment.
Hands-on experience with crypto payments payment systems PSP/API integrations or wallet infrastructure.
Strong background in client-facing roles pre-sales and technical support.
Ability to read understand and explain API documentation.
Demonstrated ability to manage technical integrations end-to-end.
Skills & Competencies
Perfect English written and verbal.
Excellent communication skills capable of interacting with both technical and non-technical stakeholders.
Strong problem-solving ability with a structured and analytical approach.
High ownership mindset: able to drive integrations to completion without micromanagement.
Ability to operate in a fast-paced high-expectation environment.
Professionalism reliability and a positive solution-oriented mindset.
Key Skills
- Sales Experience
- ADAS
- Customer Service
- AI
- Computer Skills
- Retail Sales
- Product Demos
- Automotive Diagnostics
- Automotive Repair
- Business requirements
- Cash Handling
- Enterprise Sales
