Delivery Center Head

Johannesburg - South Africa

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

We are seeking an exceptional Women Leader to take on the pivotal role of Delivery Center Head. This strategic leadership position is responsible for overseeing the end-to-end operations performance and long-term direction of a high-performing delivery center. The ideal candidate is a visionary leader with the ability to drive operational excellence inspire teams strengthen client relationships and ensure the center consistently delivers value aligned with business objectives.

Role Overview

The Delivery Center Head will champion operational efficiency strategic growth and service excellence. This executive role requires a strong influential leader capable of fostering innovation managing complex delivery landscapes and building a high-performance culture. You will work closely with clients stakeholders and senior leadership to ensure the delivery center remains a trusted robust and scalable engine of business success.

Operational Management:

Lead and manage all aspects of the delivery centers operations ensuring efficiency quality and adherence to organizational standards.

Strategic Planning:

Develop and implement strategies to achieve business targets support growth and enhance service delivery.

Client Relationship Management:

Build and maintain strong relationships with clients ensuring their needs are met and expectations are exceeded.
Financial Oversight:
Manage budgets control costs and ensure the financial health of the delivery center.
Quality Assurance:
Implement and monitor quality control measures to maintain high standards of service and delivery.
Risk Management:
Identify and mitigate risks related to operations client engagements and compliance.
Stakeholder Engagement:
Communicate effectively with internal and external stakeholders including senior leadership clients and partners.

Drives Innovation

Requirements

Leadership Abilities:
Proven track record in managing large teams and complex operations in large IT Organization

Required Skills:

Leadership Abilities: Proven track record in managing large teams and complex operations in large IT Organization

We are seeking an exceptional Women Leader to take on the pivotal role of Delivery Center Head. This strategic leadership position is responsible for overseeing the end-to-end operations performance and long-term direction of a high-performing delivery center. The ideal candidate is a visionary lead...

Role Overview

Operational Management:

Lead and manage all aspects of the delivery centers operations ensuring efficiency quality and adherence to organizational standards.

Strategic Planning:

Develop and implement strategies to achieve business targets support growth and enhance service delivery.

Client Relationship Management:

Build and maintain strong relationships with clients ensuring their needs are met and expectations are exceeded.
Financial Oversight:
Manage budgets control costs and ensure the financial health of the delivery center.
Quality Assurance:
Implement and monitor quality control measures to maintain high standards of service and delivery.
Risk Management:
Identify and mitigate risks related to operations client engagements and compliance.
Stakeholder Engagement:
Communicate effectively with internal and external stakeholders including senior leadership clients and partners.