POSITION SUMMARY: The Office Support Staff - Substitute plays a crucial role in maintaining the front offices efficiency and productivity while ensuring a welcoming and professional atmosphere. This position provides exceptional customer service to student families promptly addressing inquiries and resolving issues.
PARENT CUSTOMER SERVICE: Serve as the primary contact for parent needs answering phones and emails promptly. Manage phone messages and ensure timely callbacks to address parental concerns.
HEALTHCARE FOR STUDENTS: Administer care for students who become ill or injured including contacting parents for student pick-up. Perform data entry for injured or sick students and manage medication forms for those requiring on-campus medication. Issue medical exposure notices when necessary.
ADMISSIONS SUPPORT: Assist the admissions team by greeting families and supporting assessments. Occasionally aid families with application and enrollment processes.
OFFICE EQUIPMENT MANAGEMENT: Ensure smooth operation of office equipment such as copiers and laminators by troubleshooting issues and performing regular maintenance. Collect incoming shipments from security.
DAILY TASKS (Shared Responsibilities):
This role requires versatility strong organizational skills and the ability to multitask in a fast-paced environment. The Office Support Staff - Substitute contributes to the smooth operation of administrative functions and ensures a supportive environment for students faculty and families alike.
COMPANY OVERVIEW: Rock Academy builds leaders who are deep thinkers dynamic communicators and do something Christians prepared for college and life.
Required Experience:
Staff IC
Rock Academy is a private christian school offering K-12th education. Located in San Diego, CA our small class sizes enable teachers to pray for students, provide more personalized attention and support to each child and to truly see them. We train and educate on behalf of parents, no ... View more