Restaurant Hostess
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
- Warmly greet and welcome guests as they arrive at the restaurant.
- Manage the reservation book and walk-in guests efficiently.
- Escort guests to their tables and present menus.
- Assign tables based on guest preferences staff sections and service flow.
- Respond to guest inquiries professionally and promptly.
- Handle guest complaints or concerns courteously and escalate when necessary.
- Ensure guests feel appreciated and well cared for throughout their visit.
- Confirm reservations via phone email or reservation systems.
- Maintain accurate wait lists and provide accurate wait-time estimates.
- Coordinate with service team to ensure timely table turnover.
- Maintain smooth communication with servers managers and kitchen staff.
- Update the team on guest seating preferences special requests and VIP arrivals.
- Support the service team during peak hours as needed.
- Maintain a clean organized and presentable reception/hostess area.
- Ensure menus and promotional materials are clean and updated.
- Follow hygiene and safety standards at all.
Requirements
Diploma or certificate in Hospitality Management is an added advantage.
Proven experience as a Hostess or in customer-facing roles (restaurant or hotel experience preferred).
Excellent communication and interpersonal skills.
Professional warm and friendly demeanor.
Ability to remain calm under pressure in a fast-paced environment.
Strong organizational and multitasking abilities.
Knowledge of reservation systems is an added advantage.
Benefits
- Service Charge Offered.
Required Skills:
Proven experience in marketing and selling luxury travel packages with a strong network in the travel industry. 3 to 5 years of experience in a similar role within the hospitality space or high-end tours and travel companies. Expertise in digital marketing brand management and media outreach. Strong negotiation presentation and relationship-building skills.
Required Education:
Bachelors degree in Marketing Business Hospitality or a related field.
Company Industry
IT Services and IT Consulting
Key Skills
- Children Activity
- Economics
- Logistics & Procurement
- Bilingual
- Corporate Sales
- Agile Testing
