Customer Support-Voice

ADVENXA

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profile Job Location:

Kochi - India

profile Monthly Salary: INR 15000 - 20000
profile Experience Required: 0-1years
Posted on: 9 hours ago
Vacancies: 1 Vacancy

Job Summary

Customer Support Voice (International Process)
Location: Infopark Kochi
Work Mode: On-site Night Shift 5-Day Work Week


Key Responsibilities
  • Handle inbound and outbound international voice calls
  • Provide customer support with accuracy and professionalism
  • Maintain service quality standards and resolve customer queries
  • Collaborate with team members to achieve performance metrics
  • Adapt to rotational schedules and maintain process compliance


Requirements

  • Bachelors Degree (mandatory)
  • 1 year experience in International Voice Process OR Freshers with exceptional communication skills
  • Strong fluency in English (verbal & written)
  • Ability to work effectively in night shifts
  • Excellent interpersonal and problem-solving skills

Benefits

  • 17000 (In-hand salary)
  • Performance Bonuses: Up to 5000/month
  • Transport facility: Pick-up & Drop provided
  • Number of Openings: Multiple


Required Skills:

Excellent Communication skills


Required Education:

Graduation

Customer Support Voice (International Process)Location: Infopark KochiWork Mode: On-site Night Shift 5-Day Work WeekKey ResponsibilitiesHandle inbound and outbound international voice callsProvide customer support with accuracy and professionalismMaintain service quality standards and resolve cus...
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Company Industry

IT Services and IT Consulting

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