Accomodation Officer

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profile Job Location:

Newport - UK

profile Monthly Salary: Not Disclosed
Posted on: 4 hours ago
Vacancies: 1 Vacancy

Job Summary

3 Months Contract - Hybrid

Summary:

We are looking for an Accommodation Officer to join our dynamic team focusing on managing bookings for temporary accommodation and overseeing Temporary Transitional and Settled accommodations provided by the Council to address homelessness in Newport. This role requires 3-4 days in the office and on-site inspections with 1 day of remote work. We seek a motivated individual with housing services experience and a commitment to making a positive impact. The position offers diverse experiences challenges and opportunities for personal and professional growth.

Responsibilities:

  • Manage rent accounts to minimize debts.
  • Safeguard tenants and identify their support needs.
  • Oversee client placements and movements to optimize accommodation suitability.
  • Provide office duty support including completing license agreements occupational contracts and housing benefit forms.
  • Travel throughout Newport requiring personal transportation.

Requirements


  • Experience in providing housing services.
  • Strong resilience and proactive work ethic.
  • Ability to perform well under pressure and manage stress effectively.
  • Capability to adapt to challenging situations and handle confrontations professionally.
  • Evidence of delivering effective services and outcomes in the housing field.



Required Skills:

Key Knowledge: Awareness of housing legislation homelessness and housing management. Understanding of the housing and support needs of homeless individuals and tenants. Knowledge of services available to assist those moving from temporary accommodation. Relevant Experience: Experience working with diverse and vulnerable clientele in housing-related environments. Ability to work independently and within a team managing a personal caseload. Experience in high-pressure environments providing quality service. Skilled in negotiation and resolution on behalf of clients. Proficiency in producing high-quality written communications. Experience using IT systems for caseload management and service improvement. Qualification: Educated to degree level or equivalent experience.

3 Months Contract - Hybrid Summary:We are looking for an Accommodation Officer to join our dynamic team focusing on managing bookings for temporary accommodation and overseeing Temporary Transitional and Settled accommodations provided by the Council to address homelessness in Newport. This role req...
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Company Industry

IT Services and IT Consulting

Key Skills

  • CCTV
  • Federal Agencies
  • Customer Service
  • Clearance
  • Facility
  • Suspicious Activity
  • Property Damage
  • Public Safety
  • Daily Operations
  • Professional Development
  • Access Control
  • Communication
  • General Public
  • Procedures
  • Powerpoint