Analyst, Consumer Intelligence

Meet Upside:

We created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retailprofit measurement attribution and incrementalityto provide users with more value on their everyday purchases and brick-and-mortar businesses with new profitable customers. Weve helped millions of users earn 2 to 3 times more cashback than any other product and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year and that value goes directly back to our retailer partners the consumers they serve and important sustainability initiatives.

The Impact Youll Make

Were hiring an Analyst Consumer Intelligence to empower business intelligence for the Consumer organizationowning reporting dashboards and the insights that help leadership understand and improve the health of our consumer business. Youll quarterback reporting and insights for Upsides consumer business and work cross-functionally with Finance Marketing RGTM and Product to standardize KPIs operationalize a single source of truth and turn data into clear actionable narratives that drive decisions and outcomes. Youll bring strong SQL and dashboarding skills and be an exceptional data storyteller with a focus on driving scaled and profitable growth of Upsides consumer business.

What Youll Do

• Own end-to-end Consumer reporting delivering reliable weekly/monthly/quarterly business reviews and mission control dashboards that provide a fast cohesive read on performance.

• Build maintain and evolve dashboards in our BI stack; write scalable SQL and apply data modeling best practices to ensure performant trustworthy self-service.

• Develop automated reporting and alerting to improve clarity and speed of decision-making; contribute to data quality checks and documentation for metric definitions.

• Lead ad hoc deep-dives on business questions; transform analysis into crisp executive-ready storytelling with a point of view and next steps.

• Collaborate with Analytics Engineering and Data partners to improve upstream data assets; advocate for reliable pipelines and well-documented semantic layers.

• Partner with Finance to drive profitable scalable growthalign on national and DMA level pacing forecasting ROI/IRR read; translating insights into clear recommendations that influence prioritization and tradeoffs.

• Partner with RGTM and Consumer teams to track funnel and lifecycle outcomes and quantify consumer impact on merchant performance.

• Define and standardize Consumer KPIs and metric definitions; align with Finance and Product on a single source of truth for core metrics and drivers.

Competencies Youll Need

• 2 years of experience in business intelligence analytics or a similar role supporting consumer or growth-oriented teams.

• Strong SQL proficiency and dashboarding skills; proven experience building executive-ready dashboards and reports that drive action.

• Excellent data storytelling and communicationable to simplify complex analyses tailor for different audiences and influence decisions.

• Experience partnering cross-functionally with Marketing Finance and Product to define requirements and deliver scalable BI.

• Experience developing data models and partnering with analytics engineers to publish those data models into production.

• Pragmatic quality-focused approach to metric definitions data validation and governance in a fast-paced high-ambiguity environment.

Tools We Use

• SQL (Snowflake)

• Visualization and Notebooking (Hex and Looker)

• Data building and orchestration (DBT and Dagster)

• MarTech tools (AppsFlyer Iterable Segment)

Location

This hybrid role is based in our NYC -office attendance is required on Monday Tuesday and Thursday and may increase based on project needs and changes to Upsides in-office policy over time.

Compensation

The U.S. base salary range for this full-time position is $120000 - $140000 equity benefits. The final starting pay will be determined based on job-related skills experience qualifications work location and market conditions.

#LI-Hybrid
#LI-CO1

Benefits:

• Medical dental and vision coverage starting on Day 1

• Equity (ISOs)

• 401(k) program

• Family planning programs paid parental leave

• Physical fitness and wellness memberships

• Emotional and mental health support programs

• Unlimited PTO 10 paid federal holidays our annual week-long Winter Break

• Flexible work environment

• Lunch reimbursement for in-office employees

• Employee Resource Groups

• Learning and Development stipend

• Transparent culture

• Amazing mission!

Diversity and Inclusion:

Diversity drives innovation and our differences make us stronger. Were passionate about building a workplace that represents a variety of backgrounds skills and perspectives and we do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status. Everyone is welcome here!

If theres anything we can do to support a disability or special need during your application or interview process please email

This email is for accessibility accommodations only it should not be used to submit job applications.

Notice To Recruiters And Placement Agencies:

This is an in-house search with a dedicated recruiter. Please do not submit resumes to any person or email address at Upside. Upside is not liable for and will not pay placement fees for candidates submitted by any party or agency other than its approved recruitment partners.

Required Experience:

IC