- Uphold the Fairmont Breakers values and mission statement while performing positional responsibilities.
- Adhere to company policy and procedures as stated in the company handbook.
- Consistently offer professional friendly and engaging service
- Interact with arriving and departing guests
- Answer the phone using company standards and etiquette
- Take record and confirm with accuracy restaurant reservations in accordance with the reservation guidelines
- Use the Open Table system to input bookings and track Guest progress throughout the meal service periods
- Use clear and concise communication with the assistants servers bartenders and the managers regarding the needs of the guests
- Escort guests to the appropriate table in the dining room
- Act as point of contact between guests and leadership
- Engage and interact with guests to create a friendly attentive and memorable dining experience
- Tailor guest experience
- Be familiar with all menu items and aspects and services of the property
- Assist in cleaning clearing and setting tables
- Maintain cleanliness of the restaurant
- Be familiar with all food outlets and amenities within the property
- May assist with inventory and requisition forms
- Be knowledgeable of general city information as well as hotel history
- Be an ambassador for the department the property and the brand
- Maintain regular and predictable attendance
- Other duties as assigned
Qualifications :
- Must have excellent communication skills and be very organized
- Must have legible penmanship
- Must have calm and warm manner
- Must be able to work under pressure and unsupervised
- Able to work flexible hours weekends and holidays
Additional Information :
What is in it for you:
- Hourly rate: USD $26.00 per hour
- Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
- We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21 and WATCH
Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.
We provide an environment of trust respect and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accors Employee Value Proposition we ensure fair treatment and a workplace free from discrimination & harassment.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We commit to a future where diverse identities are celebrated and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Remote Work :
No
Employment Type :
Part-time
Uphold the Fairmont Breakers values and mission statement while performing positional responsibilities.Adhere to company policy and procedures as stated in the company handbook.Consistently offer professional friendly and engaging serviceInteract with arriving and departing guestsAnswer the phone us...
- Uphold the Fairmont Breakers values and mission statement while performing positional responsibilities.
- Adhere to company policy and procedures as stated in the company handbook.
- Consistently offer professional friendly and engaging service
- Interact with arriving and departing guests
- Answer the phone using company standards and etiquette
- Take record and confirm with accuracy restaurant reservations in accordance with the reservation guidelines
- Use the Open Table system to input bookings and track Guest progress throughout the meal service periods
- Use clear and concise communication with the assistants servers bartenders and the managers regarding the needs of the guests
- Escort guests to the appropriate table in the dining room
- Act as point of contact between guests and leadership
- Engage and interact with guests to create a friendly attentive and memorable dining experience
- Tailor guest experience
- Be familiar with all menu items and aspects and services of the property
- Assist in cleaning clearing and setting tables
- Maintain cleanliness of the restaurant
- Be familiar with all food outlets and amenities within the property
- May assist with inventory and requisition forms
- Be knowledgeable of general city information as well as hotel history
- Be an ambassador for the department the property and the brand
- Maintain regular and predictable attendance
- Other duties as assigned
Qualifications :
- Must have excellent communication skills and be very organized
- Must have legible penmanship
- Must have calm and warm manner
- Must be able to work under pressure and unsupervised
- Able to work flexible hours weekends and holidays
Additional Information :
What is in it for you:
- Hourly rate: USD $26.00 per hour
- Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
- We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21 and WATCH
Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.
We provide an environment of trust respect and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accors Employee Value Proposition we ensure fair treatment and a workplace free from discrimination & harassment.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We commit to a future where diverse identities are celebrated and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Remote Work :
No
Employment Type :
Part-time
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