DESCRIPTION:
Duties: Lead the technical implementation of enhancements in accordance with customer and business stakeholder priorities. Write detailed requirements and coordinate with engineering teams and stakeholders. Partner closely with product managers and engineering leads to define delivery timelines and create and prioritize product backlog. Act as a liaison between business user and implementation team while communicating effectively with senior leadership to maintain awareness about content and feature production project status and any delay that may affect the outcome. Perform feasibility analysis scope projects prioritize deliverables and recommend alternate solutions. Develop creative software solutions break down technical problems and provide technical troubleshooting. Work collaboratively with Automation Engineers and UAT team to go over test strategy plans. Serve as subject matter expert (SME) with Adobe Experience Manager (AEM) to provide best content strategy for Chase Rewards Digital platforms. Assess tech debt as part of development backlog and manage accordingly.
QUALIFICATIONS:
Minimum education and experience required: Masters degree in Finance Business Analytics Business Administration Information Technology or related field of study plus 3 years of experience in the job offered or as Technical Product Lead Business Systems Analyst or related occupation. The employer will alternatively accept a Bachelors degree in Finance Business Analytics Business Administration Information Technology or related field of study plus 5 years of experience in the job offered or as Technical Product Lead Business System Analyst or related occupation.
Skills Required: This position requires three (3) years of experience with the following: development tools including Confluence and JIRA for software development requirements documentation and prioritization; Figma for frontend development requirements; Tableau and Adobe Analytics for customer behavioral analytics to inform enhancements to UX; authoring and publishing content for web and mobile channels; workflow management using Adobe Experience Manager (AEM); working with Software Development Lifecycle (SDLC) and IT infrastructure to ensure efficient delivery; agile methodologies including: prioritization technical and project risk assessment estimation project timelines and value-based change control; web and mobile technologies including: Restful APIs cloud services CMS front-end frameworks marketing automation and analytics platforms; distributed systems and applications running on AWS platform; Spinnaker Jules and Jenkins for Continuous Integration (CI) and Continuous Deployment (CD); web accessibility including standards: WCAG ADA or Section 508; A/B testing and data-driven experimentation; developing test strategy plans including: API Testing Microservices Testing Test Data Mgmt. Cypress and UiPath using Sauce Labs.
Job Location: 201 N Walnut St Wilmington DE 19801.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more