Senior AI Product Manager

About Mirakl

Mirakl is the leading provider of eCommerce software solutions. Mirakls suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business.

Since 2012 Mirakl has been pioneering the platform economy empowering retail and B2B enterprises with the most advanced secure and scalable technology to digitize and expand product assortment through marketplace and dropship improve efficiency in supplier catalog management and payments personalize shopping experiences and boost profits through retail media.

Mirakl is trusted by 400 industry-leading businesses worldwide including Macys Decathlon Best Buy Airbus Toyota Material Handling and Sonepar.

Headquartered in Paris with another office in Bordeaux and with offices in 7 countries Mirakl is recognized as a Great Place to Work company.

With more than 350 people Mirakl Labs teams are mainly based in France. They work together on a daily basis to develop our roadmap for our 5 SaaS solutions.

They also address the issues faced by our customers and users responding to various challenges related to new features scalability security and usability.

Senior AI Product Manager Nexus Shopping Agent

At Mirakl we are building the future of commerce through an Agentic Commerce OS where intelligent agents can search reason negotiate and execute buying tasks across global e-commerce environments. The Nexus Shopping Agent is our Shopper-facing agent helping shoppers find the right products compare options and complete complex purchases through natural language voice or images.

Were hiring a Senior AI Product Manager to lead the strategy and execution of the Nexus Shopping Agent across shopping ads and after-sales flows. You will work at the intersection of LLMs retrieval systems product data multimodal AI and e-commerce UX ensuring the agent delivers accurate trustworthy high-impact shopper experiences across the full lifecycle. This is a hands-on role within the Nexus Product Team focused on shaping the agents intelligence behaviors integrations and front-/back-end capabilities.

What you will do

1. Design end-to-end agent experiences across shopping ads & after-sales

• Understand B2C/B2B user needs across search discovery comparison sponsored content and post-purchase support.
• Define agent reasoning conversational flows and multimodal interactions for the full buyer journey.

1. Own the roadmap & deliver AI-powered product features

• Lead the roadmap for the Nexus Shopping Agent across shopping ads and after-sales.
• Write clear specs (prompts retrieval logic APIs UI flows) and drive execution with engineering AI research & data science.

1. Shape and improve the agentic architecture

• Define how the agent uses LLMs structured product data sponsored listings and e-commerce rules.
• Contribute to retrieval/ranking pipelines and integrate core workflows (carting eligibility returns order queries).

1. Build dashboards monitoring & feedback systems

• Deliver customer-facing dashboards and configuration UI to visualize tune and monitor agent behavior.
• Implement evaluation frameworks quality monitoring and feedback loops

1. Drive adoption & cross-functional collaboration

• Partner with PMM CS & SE to create demos training and onboarding for customers adopting agentic experiences.
• Collaborate across Nexus Search Catalog Transformer Connect Ads & After-Sales teams.
• Support early customers and promote the Nexus Shopping Agent internally and externally.

Who you are

• 5 years of Product Management experience in AI products.
• Strong understanding of LLMs RAG prompting structured reasoning and retrieval systems.
• Experience with AI/ML teams on model evaluation tuning and reliability monitoring.
• Strong familiarity with e-commerce shopping flows ads systems or after-sales workflows.
• Comfortable writing specs for AI logic conversational flows ranking rules APIs data pipelines and front-end configuration tools.
• Analytical experimentation-driven mindset.
• Fluent in English and French.

Location:

Paris Bordeaux or Remote (France)

Interview Process

• A 40-minute call with one of our Tech Recruiters to discuss your background expectations and what Mirakl can offer.
• A 30-minute interview with Anne-Claire our Chief Data & AI Officer to dive into your vision and alignment with our AI strategy.
• A one-hour technical interview with our Data Science Manager to assess your expertise and how your skills can accelerate our AI initiatives.
• Two 45-minute interviews with our Engineering Manager and Product Lead to evaluate collaboration style mindset and culture fit.

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If youre ready to join a global leader powering digital transformation for 450 of the worlds most innovative retailers and B2B organizations we strongly encourage you to apply to any of our roles even if you think youre not an exact match.
We may use Artificial Intelligence (AI) solutions to help streamline our hiring process including screening applications analyzing resumes and assessing responses. While AI helps us work efficiently all final hiring decisions are made by humans. For more information visit our AI Guidelines for Candidates and Interviews.