Warranty Administrator Automotive
Share
Job Location:
Lockport, IL - USA
Monthly Salary:
USD 50000 - 90000
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Summary
Bettenhausen Chrysler Dodge Jeep and Ram Lockport is a proud family-owned dealership looking for an experienced Automotive Warranty Administrator to join our close-knit team. We value honesty teamwork and a positive work environment. If youre detail-oriented knowledgeable in warranty processes and enjoy supporting a busy service department wed love to hear from you.
Essential Duties & Responsibilities
The Automotive Warranty Administrator is responsible for the accurate timely and compliant processing of all warranty-related documentation and payments. Key areas of responsibility include:
- Preparing recording and submitting warranty claims to the manufacturer and/or distributor and reconciling them as required.
- Processing warranty claims promptly for each franchise or distributor.
- Reviewing all warranty paperwork to ensure complete and proper documentation.
- Verifying all criteria required by the factory distributor or warrantor.
- Reconciling warranty receivables with payments through the appropriate accounting schedules.
- Posting warranty credits into the DMS/computer system.
- Resubmitting rejected claims in a timely manner or obtaining authorization for write-offs.
- Following up on outstanding warranty payments to ensure timely reimbursement.
- Filing and maintaining service records as required by warranty guidelines and regulations.
- Staying current on all manufacturer recalls service campaigns and warranty bulletins.
- Assisting with body shop warranty claims as needed.
- Providing clerical and administrative support to the Fixed Operations Manager Controller or Service Department as assigned.
- Maintaining a professional appearance and an organized clean work area.
- Performing additional duties and responsibilities as assigned by management.
Qualifications
- 3 years of direct automotive warranty administration experience required
- Stellantis (Chrysler/Dodge/Jeep/Ram) warranty experience strongly preferred
- Experience with Reynolds & Reynolds (ERA/Ignite) DMS
- Strong organizational skills with excellent attention to detail
- Professional communication and customer service skills
- Strong follow-through and ability to meet deadlines
- Ability to work collaboratively with service advisors technicians and management
- Reliable self-motivated and able to manage multiple tasks in a fast-paced environment
Dealership Offers:
- Health dental vision insurance
- Short term disability
- Life insurance
- Accident Cancer Hospital and Critical Illness Insurance
- Employee Assistance Program
- 401(K)
- College while you work You could have 100% of the tuition and fees for your Associates Bachelors or Masters degree covered by Bettenhausen.
- Employee Referral Program
Required Experience:
Unclear Seniority
Key Skills
- OEM
- Customer Service
- Organizational skills
- Algebra
- Computer Skills
- Dealership Experience
- Mechanical Knowledge
- Service Writing
- Filing
- Administrative Experience
- Automotive Service
- Writing Skills
About Company
Welcome to Bettenhausen Fiat Certified Pre-Owned Megastore in Orland Park, IL! As part of the Bettenhausen family of stores serving Chicagoland for over 60 years, we are dedicated to providing exceptional service and quality. Trust us for your next pre-owned vehicle purchase and exper ... View more
