Health Information Systems Support
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Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description Summary
- Entry-level professional individual contributor who works under close supervision.
- Problems faced are routine.
Essential Functions
- Works with customers and project management teams to identify key project milestones and implementation timelines.
- Builds documents and maintains new and existing customer-centric business critical solutions.
- Develops and implements solution validation plans.
- Ensures quality control during implementation and execution of the validation plans.
- Builds training materials for the implemented solutions.
- Trains customers on the implemented solutions.
- Participates in QA UAT & production launch support related to various customer engagements.
- Contributes towards building implementation and integrations best practices and the knowledge base.
- Collaborates with the DrugDev product development team to help improve and expand core platform functionality.
- Provides Tier 2/3 technical support for custom integrations.
- Has working knowledge of support processes and working in production environment.
- Works with customers and project management teams to identify key project milestones and implementation timelines.
Qualifications
- Bachelors Degree Computer Science a related field or equivalent experience
- Experience working with external customers to gather technical requirements
- Pref
- Working knowledge of software development processes and methodologies Req
- Knowledge of the clinical trial / pharmaceutical domain Pref
- Powerful work ethic with a focus on customer satisfaction Intermediate
- Strong customer facing and presentation skills Intermediate
- Process documentation skills Intermediate
- Validation documentation and execution skills
- Intermediate
- Technical troubleshooting and documentation skills Intermediate
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
Key Skills
- Fund Management
- Information Technology
- Conveyancing Paralegal
- Corporate Sales
- Asic
About Company
IQVIA is the Human Data Science Company™. We are inspired by the industry we serve and provide solutions that enable life sciences companies to innovate with confidence, maximize opportunities and ultimately drive human health outcomes forward. Our approach is Human Data Science – a d ... View more
