About Company
Jolly Healthcare is a pharmaceutical company founded in 2009 dedicated to developing manufacturing and exporting innovative drugs rapid diagnostics and bio-therapeutics. The company focuses on rare and neglected diseases and operates in over 65 countries. Its manufacturing facilities are approved by major regulatory bodies including the USFDA and WHO.
Key Responsibilities:
Order to Dispatch Activities
Verify orders and check for addition or deletion of products as per sales staff or parties.
Check which orders have been received and ensure that estimates are generated accordingly.
Follow up on pending dispatches.
Provide shipment details to parties and sales staff.
Maintain stock report data sheets and cross-check stock data of all parties.
Payment and Credit Note Management
Confirm payment status with parties.
Follow up with sales staff and parties regarding outstanding and advance payments.
Initiate or verify the issuance of Credit Notes and track pending CNs from parties.
Prepare monthly and weekly Credit Note data reports for RSM.
Communication and Coordination
Handle mail communication with parties regarding outstanding payments Credit Notes and stock updates.
Communicate with stockists via email as required.
Resolve queries raised by sales staff or parties.
Reporting and Approvals
Prepare weekly and monthly sales data reports.
Follow up on special rate approval requests.
Keep track KAM performance.
Required Skills:
Sales Support Customer Support Team Handling Payment Followup Sales Team Handling
Required Education:
Graduate in Science
IT Services and IT Consulting