Forms & Records Analyst 1
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Job Location:
Tumwater, WA - USA
Monthly Salary:
$ 3167 - 4194
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Description
The Department of Revenue is filling aForms & Records Analystpositions on our Image Capture and Processing (ICAP) team within the Business & Financial Services division in Tumwater WA. Make a difference join our team!Please note this position requires staff to work in the office with some options of remote work available after training.Candidate screening will begin as early as December 12 2025 and the hiring authority may exercise the option to make a hiring decision at any time after. It will be to the applicants advantage to submit materials as soon as possible.
Revenueis a dynamic learning organization where you will experience a remarkable work-life balance with amazing leadership and talented co-workers ready and focused to achieve the agencys goals. We value diverse perspectives and life experiences. We employ and serve people of all backgrounds including people of color immigrants refugees LGBTQ people with disabilities and veterans. This unique culture of respect promotes a professional family of cohesive groups maximizing potential through opportunity. We offer a generous benefits package that includes defined benefit retirement plans; health dental and vision coverage deferred compensation plans and as a public service employee you may also be eligible forstudent loan forgiveness.
Visit these links to watch ourrecruitment videoto find out more about our agency and seewhat our employees sayabout why Revenue is a great place to work.We invite you to review the opportunity details below and forward this message to others you feel may be qualified.Duties
As a valued member of our team you will provide accurate and time sensitive processing of documents and other correspondence for multiple divisions across the agency. Your ability to analyze combined with procedural guidance will ensure that complex data is correctly applied as well as image quality and document integrity is maintained for future retrieval through the departments ATLAS system.
This position requires you to be flexible and adapt to changing priorities; prioritize work assignments for the most efficient use of time and resources; and perform duties repetitive in nature.
Some other duties include:- Prepare organize and analyze documents and correspondence into batches for imaging.
- Perform basic troubleshooting for software and hardware errors and work with IT staff to resolve problems.
- Attend weekly meetings with key stakeholders to ensure process success while identifying process improvement opportunities.
- Perform instructed processing of documents independently research category codes and form types for index values associated with correspondence.
- Perform precise complex data entry (Validation) and entry correction (Rescans) for all program documents and correspondence.
- Receive assist and identify proper information for public records requests.
- File documents in accordance with record retention laws.
- Operate computers multiple high-speed scanners and copiers.
Qualifications
What you need to qualify:
- A candidate must behighly proficient in the use of the internet Microsoft Office Suite including Outlook Excel and Access and Adobe Acrobat.
- Possess the ability to type 50 Words Per Minute and 10-key by touch at 10000 Keystrokes Per Hour.
Preference may be granted to those that possess:- High school graduation or equivalent.
- Basic accounting and English composition skills.
- Proficiency in word processing database use spreadsheets and electronic correspondence.
- Excellent interpersonal skills in dealing with customers and staff at all levels of the organization.
- Ability to complete work items with a high level of attention to detail and minimal errors.
- Experience in document identification preparation imaging indexing and/or other electronic document management.
- Advanced ability to communicate with supervisors and peers providing information by telephone in written form email or in-person.
- Experience or training with OCR/ICR software high speed scanners Enterprise Content Management systems and retrieval of archival documents.
- Knowledge of electronic records management practices for paper film and documents including filing indexing and archiving using Kofax or other indexing systems.
- Ability to work under pressure of frequent deadlines and changing priorities in a high-volume utility setting.
- Ability to maintain and process confidential information appropriately with a high level of discretion and diplomacy.
- Apply new knowledge or skills to improve processes.
- Customer Service Skills.
- Team Building Attitude.
Throughout the hiring process we will be evaluating candidates on their ability to work under pressure of frequent deadlines and changing priorities in a high-volume utility setting while utilizing excellent interpersonal skills in dealing with customers and staff at all levels of the organization.
To be considered:- Complete your online application in detail.
- Attach a cover letter explaining how you meet the qualifications of this position.
*Failure to complete your application or attach required documents may result in disqualification of your application.*
To take advantage of Veterans preferenceattach your DD-214 member 4 long form or your NGB-22. Please remember to black out your social security number and date of birth.
QuestionsHello my name is Lance and I will be assisting with this announcement. As a 20-year Department of Revenue employee I understand the importance of finding a rewarding career with a work-life balance. At Revenue we pride ourselves in connecting talented individuals with opportunity and would like to answer any questions you have.
Please contact any part of the Staffing team at or give me a call .Supplemental Information
- The Human Resources Division may use referrals from this recruitment to help fill future similar vacancies for six months.For current Department of Revenue employees and union members of the WPEA current promotion rules will apply if selected.The Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful inclusive culture for people with disabilities as well as members of all protected groups and statuses. We encourage you to apply.
Prior to a new hire a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position.
If you need help during the application process please call the Human Resources Office at . Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-.
Required Experience:
IC
Key Skills
- General Counsel
- Information Management
- Adobe Acrobat
- HIPAA
- Information Governance
- Records Management
- Sharepoint
- Filing
- Knowledge Management
- Medical Records
- iManage
- Taxonomy
