Help Desk Technician (Active Secret Clearance Required)

Oklahoma City, OK - USA

Hourly Salary: $ 20 - 28

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

This is a 3 month contract position onsite in Oklahoma City. Salary: $20-28/hour

Due to Government Contract all viable candidates must have an active US Secret Security Clearance or higher

We are seeking a skilled Help Desk Technician with an active Secret clearance to support end users in a secure government or defense environment. This role provides technical troubleshooting system support and incident resolution for desktops laptops networks and mission-critical applications. The ideal candidate has strong customer service skills technical knowledge and experience supporting IT systems in a DoD or federally regulated environment.

Responsibilities:

Provide Tier I/II technical support for hardware software and network issues both remotely and on site.
Respond to and resolve help desk tickets escalating complex issues as necessary.
Install configure and troubleshoot Windows operating systems mobile devices printers and approved software.
Support account creation and maintenance within Active Directory M365 and other secure systems.
Maintain image deploy and track government-furnished equipment (GFE).
Ensure compliance with cybersecurity and information security policies (NIST DoD STIGs).
Prepare and maintain detailed documentation of tasks procedures and ticket history.

Requirements:

Due to Government Contract all viable candidates must have an active US Secret Security Clearance
2 years help desk experience
Bachelors Degree preferred

$20 - $28 an hour

Required Experience:

This is a 3 month contract position onsite in Oklahoma City. Salary: $20-28/hourDue to Government Contract all viable candidates must have an active US Secret Security Clearance or higherWe are seeking a skilled Help Desk Technician with an active Secret clearance to support end users in a secure go...