Digital AB Testing Senior Specialist

AAA Club Alliance is currently seeking a Digital A/B Testing Senior Specialist at any of the following locations: Wilmington DE - Worthington OH or Cincinnati OH.

This is a hybrid role and will require you to be on-site Tuesday Wednesday Thursday.

This The primary duties of the Digital A/B Testing Senior Specialist are to:

• Manages the overall testing for the digital organization.

• Manages all vendor relationships and contracted employees for testing.

• Proactively builds analyzes documents and adjusts independently generated usability and optimization tests using Adobe Enterprise Solutions.

• Works with digital business partner production business line and marketing stakeholders to effectively coordinate content and launch of A/B tests inbound landing page requests emails and other digital optimization tactics to further enhance the member digital experience.

• Responsible for product imagery workflow working with cross functional stakeholders to ensure all assets are delivered per schedule.

• Ensures all product images best represent product are highest quality possible and are available and enabled for all products on the site including front/side/back and alternate images.

• Conduct quality assurance in production; leads testing and ensures flawless execution of all customer facing elements.

• Continuously makes recommendations to increase effectiveness of content management tools including tagging SEO keywords/descriptions tactic deliverability etc.

• Analyzes (using Adobe Analytics) and identifies trends (Qualtrics member satisfaction scores etc.) in content and customer support cases. Identifies root causes and recommends process and policy improvement to improve user experience.

• Other duties as assigned.

Minimum Qualifications

• Bachelors degree; business marketing or related field.

• Digital experience preferred.

• Proficient in Adobe Analytics & Adobe Target.

• 3-5 years digital experience with focus on e-commerce web internet email and/or mobile web application.

• Excellent problem solver.

• Quick learner who can take initiative and assume accountability while being a team player.

• Excellent written verbal and presentation communication skills.

• Ability to learn and grow as the industry evolves.

• Ability to innovate and grow in a rapidly expanding fast-paced setting.

• Ability to understand and work within industry and association regulations while upholding the AAA brand.

At AAA your success is our success. What we can offer you:

• The starting base compensation for this position is $71410 to $117737.

  * The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.*

• Comprehensive health benefits package.

• Up to three weeks of paid time off accrued during your first year.

• Annual Bonus Plan.

• 401(K) plan with company match up to 7%.

• Professional development opportunities and tuition reimbursement.

• Paid time off to volunteer & company-sponsored volunteer events throughout the year.

• Other benefits include a free AAA Premier Membership Health & Wellness Program Health Concierge Service Health & Life Insurance Short Term/Long Term Disability.

Full time Associatesare offered a comprehensive benefits package that includes:

• Medical Dental and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2 weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5250 per year
• And MORE! Check out our Benefits Pagefor more information

ACA is an equal opportunity employer and complies with all applicable federal state and local employment practices laws. At ACA we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACAs policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACAs operating needs and applicant qualifications including but not limited to experience skills ability availability cooperation and job performance.

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