Responsible for both Inbound & Outbound calls
Timely resolution of issues within TAT
Co-ordination with Functional Associates for early response to customers
Collection / Collation of Database from Associate Function
Timely submission of Daily Weekly & Monthly Reports
Meticulous & timely implementation of various activities
Vendor co-ordination
Time to time Updation of Product & Process knowledge
Additional Details :
Gender : Female
Experience : 4 to 5 years
Age : Upto 30 Years
Working Days : 6 Days
Working Time : 9:00 AM to 6:00 PM
Graduate in any stream
BPO / Call Center background
Knowledge & understanding of Pharma Business preferable
IPR
Analytical ability
Time Management Skill
Communication Skill
Planning & Organizing Skill
Zone/Division Specific as per Business requirement / PAN India
Knowledge of Marketing Processes
Cross functional co-ordination & Teamwork
Ability to articulate
Ability to influence others
Demonstrates Problem Solving attitude
Learning attitude
Process & Product Knowledge
Contract period auto-renewable or not: 1 year. Can be renewed with evaluation.
On Third Party Payroll (Talisman HR)
Interested can share updated cv on or Whats app :
Required Experience:
IC
Talisman HR Solutions Private Limited has come a long way since its inception in 2002. What started as a humble placement service ï¬rm has now evolved into one of the best HR Outsourcing companies in India. We specialize in Outsource Stafï¬ng, Payroll Processing, Recruitment, HR Out ... View more