Customer Support Specialist

Luxembourg - Luxembourg

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Are you ready for your next career step under the Portuguese sun Were hiring motivated individuals with strong communication skills to join our on-site customer service team in Lisbon.

In this role you will support customers and help deliver high-quality service in a dynamic and international environment.

Your Responsibilities

Assist customers via phone email and chat in French
Handle inquiries with professionalism and empathy
Resolve issues and guide users with provided solutions
Work with internal teams to ensure a smooth customer experience

Language Requirements

French: C2
English: B2

Work Schedule

Monday to Saturday (including bank holidays)
08:00 AM 06:00 PM (Portuguese time)
Days off: Sunday 1 rotational day per week

What We Offer

Welcome Bonus: 3000
Relocation Package (for candidates moving from outside Portugal):
- Flight reimbursement up to 400 after 6 months of employment (economy class)
- Room in a shared apartment (maximum 12 months) rent 280/month all bills included directly deducted from salary
Meal Allowance: 7.23 per working day
Transport Allowance: 20 per month
Health Insurance: Available from day 1 (with a monthly contribution); becomes free after 6 months of contract

Join our growing team in Lisbon and enjoy a career where professional development meets the lifestyle of Southern Europe.

Apply now to begin your new journey in Portugal!

Are you ready for your next career step under the Portuguese sun Were hiring motivated individuals with strong communication skills to join our on-site customer service team in Lisbon. In this role you will support customers and help deliver high-quality service in a dynamic and international enviro...