Service Desk Specialist
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Job Location:
Contern - Luxembourg
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Your Responsibilities:
- Provides day-to-day technical support to employees for network infrastructure systems software and hardware.
- Installs configures and troubleshoots desktop systems and network issues in a diverse environment.
- Maintains passwords data integrity and file system security for the desktop environment.
- Prepares and tracks corporate equipment (laptops desktops mobile devices and peripherals).
- Maintains office multi-function printers resolving minor technical issues.
- Keeps accurate inventory of corporate IT assets.
- Recommends hardware and software solutions including new acquisitions and upgrades.
- Participates in IT and infrastructure projects incident logging escalation and resolution.
Qualifications :
We Expect You To Have:
- Basic knowledge of hardware operating systems (Windows/macOS knowledge of Linux systems is an advantage) and networking fundamentals.
- Proficiency in Active Directory DNS DHCP and Microsoft Azure.
- Familiarity with ITIL processes and IT service management (ITSM) tools is highly desirable.
- Proven problem-solving multitasking and communication skills.
- Experience supporting end-users in a help desk environment (L1 support).
Additional Information :
Benefits
At Gcore we want you to do your best work and enjoy the journey. Our benefits are designed to support your growth well-being and life beyond work:
- Competitive compensation
- Flexible working hours
- Work from anywhere in the world for up to 45 days per year
- Private medical insurance for you and your family*
- Extra paid vacation and sick leave days*
- Support for lifes important moments and celebrations
- Language courses to help you connect and grow
- Modern welcoming offices with snacks drinks and entertainment*
- Team sports and social activities*
*Benefits may vary depending on your location.
Equal Opportunity Employer
We provide equal opportunity to all applicants without regard to race color religion sex sexual orientation age gender identity gender expression national origin disability or any other legally protected characteristics.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Editorial
- Catering
- B2C
- Camp
- Computer Engineering
About Company
Have you ever wondered why your favorite apps, social media content, and video games load in the blink of an eye? It's likely because of Gcore behind the scenes! Join a team that collaborates with industry giants like Intel, Dell, NVIDIA, and Equinix to accelerate AI training, provid ... View more
