POMELLATO Operations Specialist

Summary

Job Description

Your opportunity

This role supports the Operations Senior Manager in overseeing logistics inventory repair coordination and international shipping for Pomellato Japan.

How you will contribute:

Inventory & Stock Management

• Oversee the inventory of Jewellery and Packaging.
• planning and executing biannual inventory checks across all Pomellato Japan locations.
• Collect and analyze data and reporting of inventory results to Operations Senior Manager and Finance.
• Oversee Monthly Inventory closing on the system and share the inventory data to Finance.

Logistics & Repair Coordination

• Liaise with Outsourcing Warehouse and repair vendors to ensure smooth operations.
• Orders and manage repair orders coordinating with stores and repair centers (domestic and Italy).
• Maintain accurate records of repair status and delivery timelines with systems.

International & Domestic Shipping

• Prepare shipping documentation and assist with customs clearance procedures.
• Coordinate furniture imports for store openings and relocations.
• Communicate with HQ merchandising and logistics teams to align on shipping schedules
• Place customer orders and follow up the delivery schedule

Quality & Vendor Management

• Supervise quality control and inventory processes.
• Assist in managing vendor contracts and process invoices related to operations.
• Report quality issues to HQ

System & Documentation

• Arrange shipments of Jewellery and Packaging from the external warehouse using system.
• Generate packing lists and consignment documents.
• Maintain and update data in Salesforce and other relevant systems.

Cross-functional Communication

• Act as a point of contact for store staff regarding shipment status repair updates and operational issues.
• Gather feedback and propose improvements to workflow and service quality.

Who you Are:

• Minimum 3 years of experience in logistics operations or supply chain coordination (retail industry preferred).
• Strong organizational and communication skills.
• Business-level Japanese and English (Italian is a plus).
• Proficiency in Microsoft Office and Salesforce (or willingness to learn).
• Detail-oriented with a proactive mindset and willingness to grow into a managerial role.
• Results-oriented with the ability to work autonomously and under pressure.

Job Type

Start Date

Schedule

Organization