Area Manager
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Job Location:
Lenexa, KS - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Overview
Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning e-commerce platforms and weve been engaging muscle car truck and off-road enthusiasts with exceptional products services and experiences since 2004. With the acquisition of Ecklers in 2022 a pioneer in classic car restoration & modification for over 60 years Turn5s catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T.
Our purpose however extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether its supplying a unique product that customizes the look and feel of their ride providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner we are obsessed with ensuring we reach as many like-minded gearheads across the globe.
Under the direction of the Operations Manager Fulfillment this position is responsible for providing leadership within all aspects of their department. This role is charged with meeting daily cost service and safety metrics. Daily time clock management ensuring accuracies are maintained for proper coding within divisions etc. Additionally the Area Manager will lead pre-shift meetings communication department goals and expectations. This role is also responsible for daily and hourly labor planning directing Leads on labor moves and administration of bi-weekly individual associate scorecards.
Year 1 is going to be about:
- Daily personal meetings with Leads to review quality control standards performance and attendance guidelines as well safety compliance.
- Review and administer biweekly SPP associate individual score cards. Looks for patterns opportunities and eventually corrective actions.
- Manage workflow in a manner so that department productivity service level agreement and quality goals are met or exceeded.
- Take the necessary action to address issues consistent with the progressive coaching and counseling plan.
- Plans directs and coordinates the activities of the shipping department in an organized safe and sanitary work environment that aligns with Turn5 policies OSHA and government regulations.
- Clearly communicate the responsibilities of the Inbound Leads these items include labor planning labor moves including VTO and PTO rate coaching and training.
- Using SOS EOD and Department scorecards to ensure to ensure all critical KPIs are met within the SLAs.
- Maintain and/or reduces cost and drives productivity within the department with special focus on direct process path tasks and indirect tasks leveraging SPP rates observations calibrations and sometimes performing in the role for a set period to better understand the process.
- Provides management of employees directly or through the Leads to ensure effective selection of work retention and development of employees disciplinary action and performance management unitizing the Tableau reports.
- Communicate barriers roadblocks or issues that present themselves on the floor during the execution.
We cant skip over some of the specific skills and experience we know are a must to be successful. So we need you to have:
- Education: Bachelors degree in business or related field or 2 to 4 years relevant work experience.
- Experience: 2 to 4 years experience in a related environment.
- Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form
- Ability to analyze and resolve problems and opportunities identify and evaluate alternatives and develop sound effective approaches
- Ability to exercise good judgment and maintain strict confidentiality
- Excellent verbal & written communication skills.
- Ability to establish and maintain effective relationships with peers and employees; ability to present information and make effective recommendations to senior management.
- Ability to work effectively in both a fast pace entrepreneurial environment approaching problems and conflicts professionally and constructively
#CORP
Required Experience:
Manager
Key Skills
- Sales Experience
- Direct Sales
- retail Experience
- Hospitality Experience
- Management Experience
- Process Improvement
- Outside Sales
- Team Management
- Kaizen
- Leadership Experience
- Public Speaking
- Supervising Experience
About Company
Turn5, Inc. is an award-winning ecommerce retailer that has risen as an industry leading aftermarket parts provider in a thriving automotive enthusiasts niche.
