Advanced IT Change Management Coordinator

Rosemont, IL - USA

Monthly Salary: $ 71000 - 92000

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Wintrust provides community and commercial banking specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois southwestern Florida northwestern Indiana west Michigan and southern Wisconsin and commercial banking offices in Chicago Denver Milwaukee Grand Rapids Mich. and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont Illinois and listed on the NASDAQ Global Select Market under the symbol WTFC.

Why join us

An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years)
Competitive pay and discretionary or incentive bonus eligible
Comprehensive benefit package including medical dental vision life a 401k plan with a generous company match and tuition reimbursement to name a few
Promote from within culture

Why join this team

This position has the opportunity to interface with and have a positive impact on multiple areas of Wintrusts business
We hold ourselves accountable to high standards share wins operate ethically and have fun

Position Overview

This role facilitates manages and promotes the adoption of the IT Change Management Program. This includes but is not limited to review and approval of ITSM change requests stakeholder management Change Advisory Board (CAB) facilitation training and documentation and process improvement opportunities.

What Youll Do

Facilitate and promote the adoption of the IT Change Management Program and the different stages of the change management process including: reviewing the completeness of the change request tickets and engaging stakeholders when required applying appropriate approvals or rejecting changes based on procedures monitoring open changes to ensure closed in a timely manner for metrics monitoring post-implementation review and management of Standard Change Process
Management and facilitation of CAB and Technical Review meetings and preparing release notes and minutes for the meetings
Provide guidance training and process documentation to other IT team members on the IT change management process and communicate with and engage various stakeholders
Continuously evaluate and improve the IT change management process to enhance efficiency and effectiveness
Perform annual review of IT Change approval groups in the ITSM tool

Qualifications

Associates degree or equivalent
3-5 years of IT change management process experience
Familiarity with ITSM tools such as ServiceNow
Formal ITIL certification (e.g. ITIL Foundation ITIL Practitioner) is preferred

Benefits

Medical Insurance Dental Vision Life insurance Accidental death and dismemberment Short-term and long-term Disability Insurance Parental Leave Employee Assistance Program (EAP) Traditional and Roth 401(k) with company match Flexible Spending Account (FSA) Employee Stock Purchase Plan at 5% discount Critical Illness Insurance Accident Insurance Transportation and Commuting Benefits Banking Benefits Pet Insurance

Compensation

The estimated salary range for this role is $71000.00 - $92000.00 along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors such as a candidates qualifications skills and experience.

#LI-Hybrid

#LI-JB1

From our first day in business Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation including community banking and financial services subsidiaries is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex age national origin disability veteran status genetic information and other legally protected categories.

Required Experience:

Why join us

An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years)
Competitive pay and discretionary or incentive bonus eligible
Comprehensive benefit package including medical dental vision life a 401k plan with a generous company match and tuition reimbursement to name a few
Promote from within culture

Why join this team

This position has the opportunity to interface with and have a positive impact on multiple areas of Wintrusts business
We hold ourselves accountable to high standards share wins operate ethically and have fun

Position Overview

What Youll Do

Facilitate and promote the adoption of the IT Change Management Program and the different stages of the change management process including: reviewing the completeness of the change request tickets and engaging stakeholders when required applying appropriate approvals or rejecting changes based on procedures monitoring open changes to ensure closed in a timely manner for metrics monitoring post-implementation review and management of Standard Change Process
Management and facilitation of CAB and Technical Review meetings and preparing release notes and minutes for the meetings
Provide guidance training and process documentation to other IT team members on the IT change management process and communicate with and engage various stakeholders
Continuously evaluate and improve the IT change management process to enhance efficiency and effectiveness
Perform annual review of IT Change approval groups in the ITSM tool

Qualifications