Collections Specialist (Spanish Bilingual)
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Job Location:
Las Vegas, NV - USA
Hourly Salary:
$ 22 - 26
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
COLLECTIONS SPECIALIST (SPANISH BILINGUAL)
Must be in Southern NVand have reasonable commute to Las Vegas NV officedue to in-office requirements.
SCHEDULE: Full-Time Monday-Friday 10:00am-7:00pm PST and every other Saturday 8:00am-12:00pm PST.
COMPENSATION: Starting Pay $22 - $26 per hour. (The estimated range is the budgeted amount for this position. Final offers are based on various factors including skill set experience location qualifications and other job-related reasons.)
WHO WILL SHINE IN THIS ROLE
Are you looking for an opportunity to make a meaningful impact and build your career in a supportive people-first environment PCI is seeking a Bilingual Collections Specialist who is empathetic solution-oriented and driven to help customers resolve payment concerns in a respectful and professional manner.
This is an exciting opportunity to work in a values-based organization where youll build positive customer relationships use your negation skills and contribute to PCIs success - all while growing a career and making a difference.
WHAT YOULL DO
- Engage with customers to discuss overdue accounts and explore repayment options.
- Negotiate and establishes payment arrangements that support customer needs and company policies.
- Maintain detailed and accurate records of all interactions and agreements.
- Communicate via phone email and written correspondence to support timely collections.
- Collaborate with the team to monitor account status and escalate when necessary.
WHAT WERE LOOKING FOR
Must-Have Qualifications:
- High School diploma or GED with at least 2 years experience in customer service accounts receivable sales or a related field.
- Bilingual fluency in Spanish and English with strong verbal communication and effective negotiation skills.
- Confident phone presence and ability to manage high call volumes professionally and empathetically.
Nice to have but not Required! (Well train you!):
- 1 year of collections experience.
- Prior experience in a call center setting.
LOCATION & WORK SETTING
- Office Address: 628 Roosevelt Rd St. Cloud MN 56301
- Schedule: Full-Time MondayFriday 10:00am-7:00pm PST and every other Saturday 8:00am-12:00pm PST
- Work Setting: In-Office
COMPETITIVE COMPENSATION & BENEFITS
- Starting Pay: $22-$26 per hour.
- The estimated range is the budgeted amount for this position. Final offers are based on various factors including skill set experience location qualifications and other job-related reasons.
- Bilingual Pay: Earn an additional $2.00 per hour for SpanishFluency!
Additional Perks that Go the Extra Mile:
- Annual Discretionary Bonus
- Earned Safe & Sick Time (ESST)
- Paid Maternity & Paternity Leave
- Paid Time Off (PTO) & 8 Paid Holidays
- Donation Matching & Paid Volunteer Time
- 401(k) Match 100% of your deferrals up to 5%
- Tuition Reimbursement & Student Loan Match Program
HOW TO APPLY
It only takes a couple minutes! Submit your resume on our website at EMPLOYMENT OPPORTUNITY
PCI is an equal employment opportunity employer committed to diversity equity & inclusion. We make hiring decisions based on qualifications merit and business needs. If you need assistance or an accommodation due to disability please contact PCI HR at
Required Experience:
IC
Key Skills
- Administrative Skills
- Time Management
- Diplomatic Skills
- Listening Skill
- Languages Fluency
- Organizational Skill
- Pressure Management
- Discipline Skills
- Communication
- Relationship Management
- Client Services
- Flexibility
- IT Skill
- Orderly Condition
- Secretarial Skill
About Company
Preferred Credit Inc. is a direct sales lending company in St. Cloud, MN. PCI offers trusted financing built by a direct seller for direct sellers!
