Claim Representative

Rated Best Places to Workand 2024 by Business Insurance Continental Western Group is a regional property casualty insurance company offering commercial products and services through independent agents in the Midwest. CWG provides unique value through the service provided by our experienced group of employees and independent agents. Since 1886 - Strong Local and Trusted.

As a Berkley company we enjoy operational flexibility that allows us to deliver quality coverage solutions. W. R. Berkley Corporation and all member insurance companies are rated A (Superior) by A.M. Best Company and carry Standard & Poors Financial Rating of A (Strong).

This role is would ideally be based in one of our two offices where we offer a hybrid work schedule with four days in the office; and one day remote where it makes sense to do so.

• Urbandale IA
• Lincoln NE

The Company is an equal employment opportunity employer. #LI-LD1

As a Casualty Claims Adjuster for commercial lines youll investigate low to medium level commercial casualty claims in a prompt equitable manner by analyzing coverage liability and damages; evaluating reserves; and negotiating settlement or conclusion of claim.

What you can expect:

• Culture of innovation teamwork supportive colleagues and leaders willing to invest in talent
• Internal mobility opportunities.
• Visibility to senior leaders and partnership with cross functional teams.
• Opportunity to impact change.
• Benefits competitive compensation paid time off comprehensive wellness benefits and programs employer funded health savings account profit sharing 401k paid parental leave employee stock purchase plan tuition assistance and professional continuing education.

Well count on you to:

• Examine and analyze policies contracts and claim forms to determine coverage.
• Investigate loss in a prompt manner by investinagion telephone or correspondence to determine the extent of the Companys liability.
• Request necessary reports e.g. police reports fire reports medical records property damage inspections etc.
• Utilize independent adjusting services to assist in the claim investigation as appropriate.
• Establish accurate claim reserves and re-evaluate exposures and reserves during the life of the claim.
• Correctly enter claim data and file documentation into claim and related systems for reporting purposes.
• Negotiate settlement or conclusion of claim.
• Participate in educational coaching and mentoring opportunities to enhance claims adjusting skills and knowledge.
• Perform other related duties as assigned by management.

What you need to have:

• 2 years related casualty claims experience and/or training; or equivalent combination of education and experience.
• Ability to travel on an occasional basis.
• Proficient with Microsoft Word Excel and Outlook

What makes you stand out:

• Bachelors Degree preferred but not required
• Prior commercial lines casualty claims experience
• Ability to organize prioritize and manage multiple tasks in a fast-paced environment; and quickly and professionally respond to inquiries from customers
• Possess strong customer orientation; problem analysis and problem resolution skills; and interpersonal and communication skills