Senior Account Manager (FTC)

Munich - Germany

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

We are looking for a Senior Account Manager - Maternity cover.

Job Overview

The Account Manager provides superior customer service with the client service team. They provide administrative support to account and management teams as required and contribute to the overall efficient operation.

The ideal candidate brings strong communication skills a deep understanding of digital marketing tactics and the ability to manage complex multi-channel campaigns. They work closely with internal teamsSEO Paid Media Content Analytics Creativeto oversee execution and ensure that client expectations are met or exceeded. They also mentor junior team members and contribute to process improvements.

Key Accountabilities:

Act as the main point of contact for assigned clients and build trusted long-term relationships
Manage day-to-day operations for campaigns across channels (SEO Paid Media Content Social Analytics)
Lead client meetings prepare presentations and communicate results clearly
Coordinate timelines deliverables and resources across internal teams
Ensure high quality of all client deliverables and uphold agency standards
Identify upsell opportunities and support account growth
Manage budgets forecast results and track KPIs
Mentor junior team members and support their professional development
Collaborate with leadership on improving internal processes and workflows
Stay up to date with digital trends and translate them into actionable recommendations.

Key Requirements

35 years of experience in digital marketing or account management
Strong understanding of core digital channels: SEO SEA/paid media content marketing analytics
Excellent communication skills in written and spoken form
Ability to translate complex data into clear insights for clients
Strong project management and organizational skills
Experience working with cross-functional teams
Ability to manage multiple projects simultaneously under tight deadlines
Analytical mindset and confidence in interpreting KPIs and performance data
Proactive solution-oriented attitude
High level of client-facing professionalism and relationship-building skills
Ability to work independently and take ownership of outcomes
Experience in an agency environment (preferred but not mandatory)
Fluency in English and native German

Technical Knowledge

Maintain DAC system knowledge and PC skills necessary for the efficient and accurate completion of all tasks knowledge of Excel PowerPoint Word and Outlook are critical
Knowledge and experience with various AI tools and prompting are a plus
Continuously develops and demonstrates knowledge of DACs service offerings (digital and directional).

Required Experience:

Manager

We are looking for a Senior Account Manager - Maternity cover.Job Overview The Account Manager provides superior customer service with the client service team. They provide administrative support to account and management teams as required and contribute to the overall efficient operation.The ideal ...