Data Center Support
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description:
DXC Technology is a Fortune 500 global IT services leader. Our more than 130000 people in 70- plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values and fosters a culture of inclusion belonging and corporate citizenship.
Job Responsibilities
- Manage end-to-end IT operations for servers storage tape media network voice and cabling.
- Handle request tracking and closure via SRM; perform change implementation and problem diagnosis.
- Execute server backups weekly reboots and monitor backup status.
- Provide tape management offsite storage coordination and maintain equipment health.
- Update asset status in CMDB and maintain inventory documentation.
- Coordinate with vendors and internal teams for hardware replacement and issue resolution.
- Ensure compliance with physical access control cabling standards and maintain storeroom records.
- Support BCP/DR drills and provide technical documentation updates.
- Maintain SOPs audit readiness and ensure preventive measures for infrastructure security.
- Provide 24x7 standby support for data center access emergency maintenance and troubleshooting.
Requirements
- Bachelors degree in IT/IS or equivalent.
- Minimum 3 years experience in end-user support.
- Strong knowledge of Microsoft Server OS and IT infrastructure (network VPN storage).
- Excellent customer service communication and documentation skills.
- Ability to multitask in a fast-paced environment; self-motivated team player.
At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our information on employment scams is availablehere.
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About Company
Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology boasts a long and proud history of innovation, service and value. In 1959, computer analysts Roy Nutt and Fletcher Jones pooled $100 to form CSC, providing computer manufac ... View more
