IT Monitoring Engineer

Spektrum supports apex purchasers (NATO UN EU and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services specialised aerospace and defence sales delivery and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATOs member countries and its partners. The agency was established in 2012 and is headquartered in Brussels Belgium.

The NCIA provides a wide range of services including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATOs communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATOs military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATOs mission to detect deny and defeat threats to its communication networks.
• Information Management: The NCIA manages NATOs information technology infrastructure including its databases applications and servers.

Overall the NCIA plays a critical role in ensuring the security and effectiveness of NATOs communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATOs principal C3 capability deliverer and CIS service provider. It provides maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV and when required stand together in the face of attack under Article V.

To provide these critical services in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorises: NATO International Civilians (NIC)s Military (Mil) and Interim Workforce Consultants (IWC)s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID 2025-0347

Role Duties and Responsibilities

• Maintaining the existing Zabbix system implementation on the already monitored networks;
• Identifying assessing and managing the infrastructure events;
• Developing the Zabbix system monitoring on the not yet monitored networks and devices.
• Maintaining patching and continuously improving the existing Zabbix system monitoring solution;
• Designing and deploying the necessary Zabbix system components to the not monitored networks and devices;
• Preparing Zabbix system architecture updates and communicating them with the System Architecture and Security teams for their acceptance.
• Infrastructure events data collection from all defined sources;
• Take necessary actions to ensure all elements of IT services are monitored;
• Prepare documentation including design documents SOPs etc;
• Implementation of the agreed design updates;
• Ensure information is accurate and up-to-date.
• Updating the configuration depending on the operational needs;
• Making dashboards and other representations of data;
• Investigate and resolve issues in a systematic approach;

Essential Skills Experience and Certifications

• Knowledge in cross-network monitoring architecture using Zabbix;
• Recent 3 years of experience on design installation and maintenance of Zabbix monitoring systems over multiple Active Directory domains;
• Expert knowledge in Zabbix toolset in large scale client-server based environment;
• In-depth knowledge in monitoring different aspects of the IT infrastructure and mainstream applications;
• General experience in all lifecycle aspects of Communication Information Systems (CIS) aimed at achieving effective system development and deployment.

Desirable Skills Experience and Certifications

• Previous work experience in international organizations such as NATO or specialized Defence Industry;
• Zabbix Professional certifications;
• Excellent troubleshooting skills.

Education

• University Degree and 3 years function related experience or Higher Secondary Education and completed advanced vocational training leading to a professional qualification or professional accreditation with 4 years post related experience;

Working Location

• Brussels Belgium

Working Policy

• 100% onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance