Assistant Director of Housing Operations
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Job Location:
Costa Mesa, CA - USA
Yearly Salary:
$ 70000 - 72000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Position Summary: The Assistant Director of Housing Operations supports the objectives of the Student Development Operations and Auxiliary Services. This position is responsible for overseeing the billing processes for housing and food services coordinating meal plan services and assisting with the maintenance of housing facilities and furnishings. The Assistant Director of Housing Operations will collaborate closely with Residence Life (room assignments room change process programming initiatives check-ins/checkouts) Facility Services (maintenance housekeeping and guest relations) Conferencing Services (summer housing and guest housing coordination) and the Office of Accounting Operations (student billing for housing and meal plans). This position will report to the Director of Operations for Student Development.
Essential Functions:
Housing & Meal Plans
- Oversee housing assignments roommate matching meal plan selections housing publications and exemption requests in coordination with the Director of Operations.
- Manage accurate billing procedures for housing meal plans and room damage charges.
- Maintain and update StarRez Housing software including housing applications reports room inspections and meal plans. Serve as the systems super-user.
- Develop and update housing policies ensuring accurate information in the student handbook housing publications and university websites.
- Collaborate with Residence Life Facility Services Auxiliary Services and Campus Operations to maintain residence facilities furniture and equipment including long-term maintenance and renovation planning.
- Oversee the standardization of residence hall furniture and room setups in partnership with appropriate departments.
- Facilitate housing check-ins and check-outs providing training to Resident Assistants and coordinating early arrivals for special groups.
- Act as a liaison between Residence Life Facilities and Auxiliary Services submitting and tracking maintenance housekeeping and enhancement requests.
- Oversee student meal plan selection and advertisement including reviewing and approving board dates.
- Administer the fall and spring housing registration processes through StarRez collaborating with key stakeholders such as Residence Life and Admissions.
- Partner with the Conferencing and Events to manage summer housing assignments room allocations furniture requests and billing transitions.
- Support student retention and satisfaction through incentive programs.
Communication & Administrative Responsibilities:
- Respond to student and parent inquiries regarding residence halls and housing concerns including customer recovery efforts.
- Communicate relevant housing information to Resident Directors and delegate follow-up as needed.
- Generate and maintain housing reports and records for Resident Directors the Director of Operations Auxiliary Services staff and the Vice President of Student Development.
- Meet regularly with relevant departments such as Residence Life Auxiliary Services Facilities Admissions and the Director of Operations.
- Performs other duties as assigned by the Director of Student Development.
MINIMUM QUALIFICATIONS:
- Bachelors degree required. Masters degree preferred.
- Minimum of two years experience preferred in education of college-age adults or related field.
- An openly committed Christian who is in agreement with the Christian mission of the University including openness to its charismatic emphasis.
SALARY: This is a full-time position. $70000-$72000 (Annually) Salary is commensurate with education and experience and includes a partial benefits package. Housing and board privileges included.
Required Experience:
Director
Key Skills
- Risk Management
- Negiotiation
- Operational management
- Smartsheets
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Financial Planning
About Company
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