Housing First Case Manager

Title:HousingFirstCaseManager

Department:TBD

Reports to:Assistant Director of Programs

Salary:$52K-$56K

FLSA Status:Exempt

About Us:

Shelter House wasestablishedin 1981 as a grassroots responder to the homelessness crisis in Fairfax the organizationsinception we have adapted and grown to meet community needs all while working in partnership with government and private partners and community members. Today Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic the last year our compassionate team of individuals changed the lives ofnearly 2000individuals half of which were children. Our Culture is built from our Core Values of Inclusivity Collaboration Accountability Respect and Empowerment (iC.A.R.E.)

About the Role:

TheHousing FirstCase Manager will work with a caseload of 18single individuals (clients) in the Permanent Supportive Housing Program. Singles in this program can experience a variety of challenges ranging from mental health diagnoses substance abuse physical/developmental disabilities limited income and chronic or long-term homelessness. This work is based in the community and administrative Case Manager will uphold the Housing First model using a trauma-informed care and harm-reduction approach to enhance client success promote long-term self-sufficiency and support sustained housing include conducting individual needs assessmentsempowering clients tomaintaintheir housing and empowering them to work toward self-sufficiency. The Case Manager will link clients to services and resources to help them stabilize rebuild their lives andgraduate out ofthe Supportive Housing program.

How you will contribute:

Duties and Responsibilities:

• Use a strengths-based approach to perform assessments to gauge clients strengths physical health mental health social needs educational needs level of life skills and employmentreadiness.

• Use assessment outcomes todetermine with the client what support is needed tomaintainstability and achieve short-and long-termgoals.

• Develop Individualized ServicePlans

• Encouragetheclientandhis/herfamilytofocustheireffortsonattainingtheobjectivesspecifiedintheirserviceplan.

• Assistclients in securingappropriate servicesandcoordinatedelivery of all services to clients (i.e. employment housing finance mental health services applying for SSI benefitsetc.)

• Providesupporttoclientsexperiencingcrises/implementationofemergencyprocedures/crisisinterventionsandcopingskills

• Create andmaintainfinancial budgets and money management education with clients; work with clients to ensure rent and utilities are paid ina timelyfashion.

• Empower and guide clients in their progress through the housingprogram

• Maintain complete client recordsin accordance withagency and best practice standards

• KeeptimelydocumentationofallcontactwithclientsinclientfileandHMIS(HomelessManagementInformationSystem)asrequired and completion of annual reassessments and quarterlyreviews.

• Participate in staff meetings andtrainingsas directed bysupervisor

• Ensure compliance with all agencypolicies

• Function as a contributing member of a multidisciplinary team with Shelter House Inc. and partner agencies to ensure clients receive needed servicesin a timelymanner

• Assurethatallrelevantinformationpertainingtoclientsisdisseminatedtoallappropriatestaffmembersinatimelymanner

• ProficientlyutilizeMicrosoft Suites applications (email calendar drive docs etc.) as a part of day-to-day workrequirements

• SafelyutilizeShelter House owned vehicles to drive clients to various locations ifneeded.

• Exemplify the Shelter House corevalues;Inclusivity Collaboration Accountability Respect andEmpowerment

• Other Duties asassigned

About You:

Required:

• A bachelors degree in human services/ related field orcommensurateexperience

• 2 years of case management/ direct services/other relatedexperience

• Strong written and oral communicationskills

• Ability to prioritize competing priorities and make soundjudgements

• Ability to complete tasks while navigating frequentinterruptions

• Ability to deliver creative resourceful solutions to uniquechallenges

• Strong organizational and time managementskills

• Valid Drivers License and reliabletransportation

• Ability to Drive a 15-passengervan

• Willingness to work evenings and weekends whenneeded

Preferred:

• Foreign Language fluency in a language other than English (ex. Spanish Farsi Arabic or Amharic)

• Experience with providing services to clients experiencing homelessness mental health or substance abuse issues

• Experienceutilizingthe Homeless Management Information System(HMIS)

Physical Requirements:

• Annual TB Test isrequired

• Ability to sit or stand forlong periods

• Ability to lift itemsweighing10-20 pounds

Benefits:

• Medical Dental & Vision Insurance

• 401K contributions with a 4% employer match

• 13 Paid Holidays 2 Floating Holidays and the opportunity to take your Birthday Off

• Two Semi-Annual Team Building Events

Equal Employment Opportunity:

Equal Employment Opportunity Policy: Shelter House is committed toprovidingequal employmentopportunityto all employees and applicants. All employment-related decisions will be made and carried out without regard to race color religion national origin ancestry citizenship age (over 40) sex marital status pregnancy sexual orientation gender identity veteran status disability unrelated to the individuals ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job and to employees with respect to their observance of their religious beliefsin accordance withapplicable law. Any job applicant or employee who would like or needsan accommodationmay requestan accommodationby contacting the Human Resources department.

Drug and Alcohol-Free Workplace Policy:

Drug-Free Workplace: Shelter House is committed tomaintaininga drug-free workplace. Employment is contingent upon compliance with our Drug-Free Workplace Policy which prohibits the unlawful manufacture sale distribution dispensation possession or use of controlled substances or marijuana in the workplace. Additionally all subcontracts and purchase orders over $10000 must include provisions ensuring a drug-free workplace.

Required Experience:

Manager