Service Shop Dispatcher Ira Subaru
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Job Location:
Danvers, IL - USA
Monthly Salary:
$ 4333 - 9166
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
Ira Subaruis part of fast-growingGroup 1 Automotive a leader in automotive retail and we are looking to add aService Shop Dispatcherto work in our world class service facility. Our well-organized dispatcher will be a team player distributing work to 40 plus technicians and enjoys the interaction with our clients and associates throughout the day.
Position Summary:
The Service Dispatcher is responsible for coordinating and scheduling service work to ensure efficient workflow and timely completion of repairs. This role requires strong organizational skills the ability to manage multiple priorities and a proactive approach to planning. While prior automotive service experience is beneficial but not required candidates from diverse backgrounds will be considered. Experience in process improvement operations or manufacturing environments is a plus as these skills can help maintain a smooth and methodical operation.
Key Responsibilities:
Schedule and Dispatch Work: Assign repair orders to technicians based on skill level availability and job complexity
Workflow Management: Monitor progress of vehicles through the service process ensuring jobs stay on track and deadlines are met
Proactive Planning: Anticipate bottlenecks and adjust schedules to maintain efficiency especially for larger more complex jobs
Communication: Serve as the primary point of contact between service advisors and technicians to ensure clarity and minimize delays
Process Awareness: Apply organizational and planning skills to streamline operations and improve turnaround times
Documentation: Maintain accurate records of work assignments job status and completion times
Customer Focus: Support the service team in delivering timely and high-quality service to customers
Qualifications:
Strong organizational and time-management skills
Ability to balance multiple tasks and priorities in a fast-paced environment
Experience in operations scheduling or workflow management preferred; exposure to process improvement or manufacturing principles is a plus
Excellent communication and problem-solving skills
Proficiency with scheduling tools and basic computer applications
High attention to detail and methodical approach to planning
Previous automotive service experience is a plus but not required
Ideal Candidate Profile:
Highly organized and proactive.
Comfortable working in a dynamic environment with frequent changes
Brings transferable skills from industries such as manufacturing logistics or operations
Strong interpersonal skills to coordinate between multiple departments
The compensation for this position is wholly commission-based. As a result compensation may vary based on several factors including individual performance and market conditions. The range in monthly compensation reasonably expected for this position is $4333 $9166.
Group 1 Automotive a Fortune 250 company is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom.
If you are in alignment with our values of integrity transparency professionalism teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail.
To learn more about our company visit .
Apply today or refer a qualified friend.
*All applicants must pass pre-employment testing to include: background checks MVR and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Opportunity Employer and participates in E-Verify.
Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
About Company
Group 1 Automotive is one of the largest dealership groups in the US offering new & used cars from makes like Honda, Toyota, Nissan, Jeep, Ford, and more.
