Server and Bartender

Richland, MI - USA

Monthly Salary: $ 17 - 22

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Part-time

Description

The Richland Riverfront Hotel- Bartender & Server delivers customer service in the food & beverage industry. Server will help in the hotels banquet department. Serving and clean-up of events hosted. Server will also help in preparation of food and drink items for the event center.

Requirements

*Must have Washington State Health Card

*Must have Washington State Mast Card

*Available various hours

1. DUTIES AND RESPONSIBILITIES

FINANCIAL RETURNS:

Engages guests to understand their wellness needs and offers options to help guests make healthy food choices

Assists guests with tablet ordering takes beverage orders in a tone consistent with brand service behaviors

Prepares and presents food and beverages (including bartending) according to brand approved recipes and established health and presentation standards

Be knowledgeable about the specialty cocktails and cooked to order menu. Be prepared to answer guest questions regarding cooking times ingredients and how an item is prepared

Use suggestive selling techniques to up-sell where possible to maximize hotel revenue Up-sell

Stores food and beverage products inventory and equipment safely and properly

Replenishes supplies based on business forecasts in a timely and efficient manner and informs supervisor of low inventory items

Assists in receiving items and taking inventory as required

Clears and cleans tables promptly and efficiently. Keeps guest areas and food and beverage production areas clean and orderly throughout shift

Cleans and/or wipes down tables chairs walls windows mirrors and floors as necessary

Processes all cashiering transactions accurately and in a secure manner

Completes closing/reconciliation activities and check guest credit compliance according to standard operating procedures

GUEST EXPERIENCE:

Responds appropriately to guest complaints and implements appropriate service recovery guidelines in order to ensure total guest satisfaction

Regularly seek and use guest feedback to ensure that special needs and requests are fulfilled

Shares own wellness journey with colleagues and guests

Remains current on brand wellness nutrition and industry information required to deliver the EVEN Hotels programs and services

RESPONSIBLE BUSINESS:

Maintains Green Engage initiatives in assigned work area

Ensures food handling and storage meets federal/state/local health requirements

Alerts supervisor of any health or safety issues

2. QUALIFICATIONS AND REQUIREMENTS

High School diploma or equivalent plus 6 months food service and/or 1 year bartending experience required

Basic reading and writing

Basic math skills are frequently used when handling cash and credit

Must speak fluent English

Flexible work schedule

May be required to work nights weekends and/or holidays

Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency

Preferred

1 year food service experience that requires knowledge of kitchen operations

Some formal training in food production

Hotel front-of-house F&B experience

Bilingual Spanish preferred

Demonstrated recent and regular participation in wellness nutrition sports fitness or similar activities

Other:

Communication skills are utilized a significant amount of time when interacting with guests wait staff cooks and supervisor

PHYSICAL REQUIREMENTS

Carrying or lifting items weighing up to 50 pounds

Moving about the restaurant

Handling food objects; plates trays glasses etc.

Bending stooping kneeling

Salary Description

$17 - $22

Part-timeDescriptionThe Richland Riverfront Hotel- Bartender & Server delivers customer service in the food & beverage industry. Server will help in the hotels banquet department. Serving and clean-up of events hosted. Server will also help in preparation of food and drink items for the event center...