Order Entry Officer

Sydney - Australia

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

Order Entry Officer

Location: North Ryde (Sydney Australia)
Full-time Permanent Join an industry leader in hearing healthcare

We are looking for a proactive and detail-driven Order Entry Officer to join our Order Management team at GN Hearing. This role plays a key part in ensuring our customers receive accurate and timely order processing to support production service logistics and delivery. You will be entering high volume customer orders across a wide range of product while ensuring accuracy efficiency and outstanding customer service.

In this role you will be entering customer orders into the ERP system processing orders received via phone email post unpacking daily mail conducting quality control checks and coordinating customer call backs to confirm outstanding order details. You will liaise with Production and Logistics teams when needed and identify customer needs to ensure satisfaction.

To be successful you will have proven experience in a similar customer care or order entry role with high volume processing excellent communication skills strong data entry skills with high accuracy solid computer literacy including Microsoft Office and exceptional attention to detail.

Experience with Navision and/or CRM platforms such as Salesforce GMP or medical device industry experience or formal studies in business administration or customer service will be highly regarded.

At GN Hearing you will be part of a supportive and collaborative team that is dedicated to improving the lives of individuals with hearing loss. We offer an international brand with a strong local presence purpose-driven work development opportunities and competitive salary and benefits.

If you have strong attention to detail enjoy working with systems and take pride in delivering excellent customer service we would love to hear from you.

Required Experience:

Unclear Seniority

Order Entry OfficerLocation: North Ryde (Sydney Australia)Full-time Permanent Join an industry leader in hearing healthcareWe are looking for a proactive and detail-driven Order Entry Officer to join our Order Management team at GN Hearing. This role plays a key part in ensuring our customers rece...