Planning & Analysis Manager

Job Summary:

Support gaming operations department with analysis of games performance and make recommendations to strengthen gaming volumes and revenue.

Qualifications:

• Degree in Finance Accounting or Business CPA or MBA preferred
• Minimum of three to five years analytical operations experience preferably in a supervisory role in the finance gaming or hospitality industry
• Must have a thorough knowledge of all aspects of financial planning operations to include financial/operations analysis people/resource management finance and database modeling
• Strong analytical critical thinking and problem-solving skills
• Streamline processes to optimize productivity efficiency and speed
• Fluent in use of Microsoft Office Products (Excel Word PowerPoint Access)
• Proficiency in SQL required and Power BI recommended
• Ability to work diplomatically with all levels of management to influence without authority
• Excellent interpersonal customer service communication team building and problem-solving skills are required
• Possess excellent math statistical and technical financial analysis skills that are detailed and result oriented
• Strong organizational and time management skills are required
• Must present a well-groomed appearance
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Must be able to work independently
• Must be able to get along with co-workers and work as a team.
• Ability to read write speak and understand English.
• Must be able to respond to visual and aural ques
• Must be self-motivated and able to handle more than one function at a time by being well organized

Essential Job Functions:

• Develop financial and business operating plans and capital expenditure plans that are consistent with the overall strategic positioning of the property.
• Anticipates and reacts to changes in planning assumptions and revises plans as necessary.
• Manages the preparation of budgets operating reviews and financial packages for presentation.
• Understand and document goals strategies and critical issues that drive the success of the business.
• Partners with Financial Controller to prepare annual plan balance sheet cash flow and income statements.
• Analyzes proposed events promotions and direct mail programs to determine financial justification follows up with post analysis to measure success make recommendations to improve based on results achieved.
• Measures and monitors host and other productivity reports.
• Prepares all other financial analysis of revenue marketing or cost programs to determine economic feasibility and advise management on recommendations.
• Monitors direct report performance standards and hold employees accountable for performance.
• Delegate assignments to appropriate subordinates to accomplish tasks and at the same time provide developmental potential.
• Implement company policies and procedures within prescribed guidelines.
• Respond to and handle employee complaints (grievances) in a timely and efficient manner.
• Responsible for planning supervising and monitoring the work of the team members in assigned areas.
• Responsible for or actively participates in the initiation of personnel actions including but not limited to: interviews training candidate selection development terminations performance reviews promotions transfers and disciplinary actions.
• Demonstrates expertise in all service standards and clearly communicates expectations to team members.
• Rigorously holds direct reports accountable for always exhibiting all service standards ensuring data integrity and adherence to department and Company values.
• Models a passion for the Company mission vision and values as well as inspiring team members to do the same.
• Must be an effective coach and developer of team members by using the leader coaching skills to get guide and root for employees.
• Works to improve service breakdowns to minimize or prevent impact to our guests and/or employees.
• Creates onboarding training experiences for new hires to set them up for success.
• Creates and update training and development tools
• Motivates the team to work toward peak performance
• Proactively identifies revenue opportunities with the spirit of Business Process Improvement
• Demonstrates analytical reasoning skills to identify and work through challenging problems and creates solutions.
• Exercises creative and innovative thinking and implementation to always identify cost savings opportunities
• Trains Analysts to use department specific systems
• Develops Analyst team to manage challenging situations/programs
• Empowers Analysts to work through challenging customer/employee issues
• Documents performance as needed for both positive and corrective performance behaviors
• Collaborate with other departments and Human Resources to create a highly skilled team of employees
• Create and utilize simple easily understood and informative data visualizations for storytelling identifying trends & patterns and provide data-driven recommendations
• Assists Director of Finance with Guest Service Analytics
• Supervises the financial/strategic planning team to provide analytical support to all internal operating departments
• Performs research and analysis of the competitive environment
• Assists in all areas of the annual Operating and Capital Budget and Long-Range and new year plan preparation
• Prepare monthly financial and operational reports
• Responsible for the development and supervision of the analytical staff which will include appraising employees productivity and efficiency for purposes of recommending promotions or other changes (evaluations)
• Monitors and implements legal compliance matters
• Establish acceptable procedures internal controls and assures all external and internal regulations are met
• Meets the attendance guidelines and adheres to regulatory departmental and company policies.
• All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member front or back of house should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up look around (head on a swivel); look for opportunities to greet guests and others; please remember that when you are on the floor you are on stage.
• Team members will participate in all mandatory meetings and pre-shift BUZZ sessions.
• Meets the attendance guidelines of the job and complies with all state federal and regulatory policies and procedures.
• Must be able to work a varied schedule including holidays nights and weekends as needed.
• Must be able to work a reasonable amount of overtime when required.
• Perform other duties as assigned.

Physical Mental & Environmental Demands:

• Must be able to work inside and continuously maneuver around office area and throughout the casino property.
• Must be able to bend crouch kneel twist lift stoop reach and work at a desk when performing administrative functions.
• Must be able to work in areas containing secondhand smoke dust loud noises and bright lights.

Harrahs reserves the right to make changes to this job description whenever necessary. It is our policy to provide equal employment opportunity to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information or marital status. This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Duties responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Preference is given to qualified Iowa tribal members and members of other federally recognized tribes.