Customer Support Executive

R3 Consultant

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profile Job Location:

Pune - India

profile Monthly Salary: Not Disclosed
Posted on: 3 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Description Customer Support Executive (Kharadi Pune)

Location: Kharadi Pune

Role: Customer Support Executive

Employment Type: Full-time

Key Responsibilities:

Handle customer queries professionally across assigned channels.

Ensure timely resolution of issues while maintaining service quality standards.

Maintain accurate records of interactions and follow standard operating procedures.

Coordinate with internal teams when necessary to resolve escalations.

Deliver a positive customer experience through effective communication and problem-solving.

Required Qualifications:

Graduate in any discipline.

Minimum 6 months of on-paper experience in a contact centre environment.

Good communication skills with customer-centric approach.

Compensation:

In-hand salary: 21000

CTC: 26000

Work Schedule:

Monday to Saturday working

Sunday fixed weekly off

9-hour shift between:

Males: 9 AM to 10 PM

Females: 9 AM to 8 PM

Desired Attributes:

Strong interpersonal and customer-handling skills

Ability to work in a fast-paced environment

Positive attitude and willingness to learn


Required Skills:

Coo Cro Erp Ned Discipline Scala Positive Attitude Problem-solving Communication Skill Customer Support Communication Skills

Job Description Customer Support Executive (Kharadi Pune)Location: Kharadi PuneRole: Customer Support ExecutiveEmployment Type: Full-time Key Responsibilities:Handle customer queries professionally across assigned channels.Ensure timely resolution of issues while maintaining service quality standard...
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